CIRC - Resident Services Coordinator (Lynnwood, WA)
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AI Summary
The Resident Services Coordinator provides outreach, education, and navigation of resources for residents living independently in senior or family housing. They develop collaborative relationships with residents and community providers to support independent living.
Location:
Home Office Remote WA 980041
We have an incredible opportunity for a Resident Services Coordinator to join our amazing team! This is a great way to grow your career and help our incredible residents find resources, support, and community engagement opportunities! This role pays $22 to $26 per hour DOE and supports the Destinations Senior Affordable Community in Lynnwood, Washington.
Our Resident Service Coordinators:
- Provide outreach, education, connection, and navigation of resources, and support community engagement for residents living independently in Senior or Family housing.
- Create collaborative relationships with residents, property managers, and community providers to support independent living.
- Develop and grow a network of contacts with service providers and agencies for resident referrals.
- Identify needs of and educate residents on available services, help them to navigate and assist in applying for resources.
- Work in conjunction with the housing manager(s) to empower residents to age in place and remain as independent and self-reliant as possible.
- Utilize agency database for timely tracking of Resident Engagements (i.e., progress notes, care plans, referrals made, follow-up dates).
What you need to succeed!
- Bachelors’ degree in social work, public health, or human services, or the equivalent combination of education and experience.
- An approachable friendly demeanor and a sensitivity to various interpersonal styles.
- Direct experience providing services to low-income households, seniors, and/or adults with disabilities, including the provision of information and referral services preferably in a housing setting.
- Direct experience in navigating local/county/state systems (DSHS, Medicare/Medicaid, mental health, etc.) and community resources with positive outcomes.
- Proven experience in service management including organizing, problem-solving and advocating.
- Ability to multitask, fulfill multiple projects with minimal supervision.
- Comfort with working independently while a part of a larger team.
- Proficiency with MS Office suite (Word, Outlook, Teams).
- Exceptional written, oral and presentation skills
- Valid Driver’s License and reliable transportation.
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