Cash Applications Specialist

 Posted 23 days ago
     
2-5 years experience
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AI Summary

Responsible for processing customer payments, maintaining accurate accounts receivable records, and reconciling daily ACH and check deposits. The role involves resolving payment inquiries via Zendesk and managing AR aging reports to investigate unapplied credits.

This is us

At Avenga, we believe that human creativity empowers technology that matters. Operating globally, our 6000+ specialists provide a full spectrum of services, including business and tech advisory, enterprise solutions, CX, UX and Ul design, managed services, product development, and software development.

This is the job

We are looking for a Cash Application Specialist to join a fast-paced and collaborative finance team. In this role, you will be responsible for processing customer payments, maintaining accurate AR records, supporting collections activities, and ensuring timely resolution of payment-related inquiries.

This is you

  • 1–3 years of experience in cash applications or accounts receivable.

  • Bachelor’s degree in Accounting, Finance, or a related field.

  • Strong verbal and written client-facing communication skills.

  • Strong computer skills, especially in MS Excel, Word, and PowerPoint.

  • Ability to work effectively in a fast-paced team environment.

  • Strong attention to detail and organizational skills.

  • English level - Upper-Intermediate or higher.

Nice-to-have skills:

  • Experience working in a Software as a Service (SaaS) environment.

  • Familiarity with Intacct, Stripe, Paya, Braintree, Zendesk, and Salesforce.

This is your role

  • Maintain accurate and up-to-date records of customer AR balances, including payment and credit applications.

  • Process daily ACH payments and check deposits, reconciling entries and identifying variances.

  • Post and apply payments while updating daily bank reporting spreadsheets.

  • Contact customers to obtain payment remittances, clarify remittance instructions, and follow up on failed payments when needed.

  • Monitor email and Zendesk queues to respond to customer inquiries and provide requested banking information.

  • Assist with collections-related activities and ad hoc finance requests.

  • Review AR aging reports and investigate unapplied credits.

  • Maintain detailed tracking of unapplied funds and investigate outstanding balances.

What awaits you at Avenga?

  • We offer an attractive social and benefits package.

  • Everyone at Avenga is subject to professional growth via our mentorship program.

  • Our specialists get regular performance reviews and technical assessments to identify development plans.

  • The company provides extended training and certification opportunities.

  • We stay up to date with the industry by embarking on tech talks, webinars, conferences, and hackathons.

  • Avenga cares for its employees’ well-being by providing well-rounded health insurance coverage and fitness compensation programs.

  • Our employees’ families are no less important, as we offer maternity aid and financial support for a number of family reasons, including marriage and childbirth.

  • The company fosters a sense of professional belonging and an environment of togetherness: we achieve things together and celebrate our milestones.

At Avenga, everyone matters. We provide equal opportunities in recruitment, career development, and leadership, regardless of race, ethnicity, gender identity, sexual orientation, disability, age, religion, or any other characteristic.

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