Case Coordinator for an Arbitration Services Firm in the US (Home Based Part Time)
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AI Summary
The role involves managing the end-to-end lifecycle of arbitration cases, from intake and eligibility verification to final closure. This includes organizing case files, managing daily work queues, and collaborating with attorneys for decisions.
• Handle case intake and download cases from the online platform
• Prepare and organize case files
• Put cases on working queue lists
• Verify eligibility of cases to determine if they meet requirements
• Review incomplete information and request missing details
• Determine if cases are eligible based on healthcare rules and regulations
• Manage daily work queues of 20 to 50 cases
• Collaborate with attorneys for arbitration decisions
• Upload completed cases back to the website
• Close out cases once decisions are made
• Coordinate cases from intake through completion
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