Carrier Sales Rep
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AI Summary
The role involves sourcing and negotiating with carriers to move freight efficiently while building and maintaining strong relationships with trucking companies. You will collaborate with internal teams to ensure customer satisfaction and optimize carrier capacity through effective communication and problem-solving.
- Source, negotiate, and secure carriers to move available freight in a timely and cost-effective manner
- Develop and grow existing carrier relationship, leveraging those relationship for an increase in business and referrals
- Establish new carrier relationships through lead generation, cold calling, referrals, etc.
- Build strong relationships with trucking company key contacts (i.e., owner operators, dispatchers and drivers)
- Collaborate with internal operations and partners to ensure timely transportation of freight and customer satisfaction.
- Maintain constant contact with carriers to secure additional truck capacity and manage existing business agreements
- Provide exceptional service to carriers, partners and customers
- Prevent common errors by ensuring details are communicated and tracked accurately and timely
- Resolve problems and issues quickly by working with cross-functionally to determine and implement the best solution
- Drive continuous process improvement to gain efficiency in operations and communications across the organization
- Support the sales department with timely cost quotations, transit times and availability.
- Stay informed about market conditions, competitor activities and other factors impacting the transportation industry.
- Utilize industry software, company portals and all other electronic tools available to manage and optimize carrier capacity and relationships.
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