Cable Specialist

 Posted 2 hours ago
     
 $40000 - $45000 per year
  
0-2 years experience
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AI Summary

The role involves managing cable site qualifications, quotes, and contracts for Technology Advisors using Salesforce. It also requires coordinating with suppliers and handling first-level escalations for pricing and contract requests.

Telarus was recently recognized by Inc. as a best workplace; our positive culture is our top priority. Telarus is the #1 global technology solutions brokerage with a singular focus on accelerating partner success through unparalleled resources, support, and education. We are professionally committed to providing the highest quality partner care. Telarus offers a competitive salary and a comprehensive benefits plan, including 401 (k) with matching and flexible PTO.


Role and Responsibilities:


    Primary functions of this role include, but are not limited to:

    •    Address Technology Advisor inquiries via e-mail or phone
    •    Address inquiries for internal teams via e-mail or phone
    •    Perform cable site qualification via CableFinder or Supplier processes
    •    Cable Deal Registration management
    •    Provide Cable quotes and contracts to Technology Advisors
    •    Scrub Cable contracts for completeness and accuracy
    •    Coordinate contract signature according to Supplier requirements
    •    Attend Cable Supplier/Technology Advisor Trainings and ongoing relationship development
    •    Become proficient in pricing activities for Cable suppliers
    •    Salesforce quote and contract management 
    •    Transition orders in Salesforce to Order Support upon executed contract or completed order documents
    •    1st level Cable escalation for pricing and contract requests



    Qualifications and Education Requirements:

        • High school diploma or equivalent
        • Excellent organizational skills
        • Excellent customer service skills
        • Ability to be resilient to change
        • Ability to work in a fast-paced environment
        • Ability to work in a remote team environment
        • Familiar with computer basics and a working knowledge in Microsoft Office applications (Outlook, OneNote, Excel, SharePoint)


        Preferred Skills:

        • Salesforce experience
        • Strong multitasking skills 
        • Self-motivated, proactive, forward thinker
        • Excellent communication and interpersonal skills; approachable and personable
        • Collaborative team player with a positive attitude
        • Adaptable, quick learner, able to thrive in dynamic environments


        Additional Notes:

        While not required, prior Cable/TSD/Telecom experience is a plus. Our company headquarters is located in Sandy, Utah.

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