Business Systems Analyst

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together.

You will enjoy the flexibility to telecommute* from anywhere within the U.S. as you take on some tough challenges.

Primary Responsibilities:

• Partner with business stakeholders and SMEs to elicit, analyze, and document clear business and data requirements across multiple Scrum teams
• Translate business needs into detailed functional requirements, user stories, acceptance criteria, and data mappings
• Serve as the primary liaison between business partners and technical teams to ensure shared understanding and alignment
• Own end-to-end requirements management for new extracts and enhancements to existing extract capabilities
• Perform detailed data analysis, source-to-target mapping, and validation of complex data structures and transformations
• Support Agile ceremonies (backlog refinement, sprint planning, reviews) and actively collaborate with Product Owners
• Identify gaps, dependencies, and risks in requirements and data flows; proactively raise and track remediation
• Validate implemented solutions through functional testing, data reconciliation, and business sign-off
• Maintain high-quality documentation, including requirements, mappings, data definitions, and process flows
• Support production issues and enhancements by analyzing root causes and recommending solutions

Leverage enterprise-approved AI tools to streamline workflows, automate tasks, and drive continuous improvement.

You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in. 

Required Qualifications:

• Bachelor's degree 
• 3+ years of experience as a Business Systems Analyst or similar role in Agile/Scrum environments
• 3+ years of experience in gathering, documenting, and managing business and functional requirements across multiple teams
• 3+ years of experience with data analysis, data extracts, reporting using SQL, including source‑to‑target mapping, data validation, and understanding complex data models
• 3+ years of experience in translating business needs into user stories, acceptance criteria, and functional specifications

Preferred Qualifications:

• Experience supporting enterprise-scale data platforms or extract/ETL tooling
• Experience working with Product Owners and participating in backlog refinement and sprint planning
• Experience with data governance concepts, data quality, and reconciliation
• Prior experience supporting production systems and driving root cause analysis
• Familiarity with healthcare, claims, or financial data (or other highly regulated data domains)
• Strong collaboration and communication skills, with experience working directly with business SMEs and technical teams
• Comfortable working across multiple concurrent initiatives and managing competing priorities

*All Telecommuters will be required to adhere to UnitedHealth Group’s Telecommuter Policy.

Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you’ll find a far-reaching choice of benefits and incentives. The salary for this role will range from $72,800 to $130,000 annually based on full-time employment. We comply with all minimum wage laws as applicable. 

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. 

Application Deadline: This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants. 

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone–of every race, gender, sexuality, age, location, and income–deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes — an enterprise priority reflected in our mission.

UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.

UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.

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