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Centum Insight LLC

Business Support Analyst

Posted 21 days ago

Worldwide

2-5 years experience

sql excel azure reporting documentation

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AI Summary

The Business Support Analyst will manage operational data, work requests, and ticket tracking. They are also responsible for generating reports and maintaining process documentation.

This is a remote position.

Job Summary:

We are seeking a detail-oriented Business Support Analyst to manage operational data, work requests, ticket tracking, and reporting.

Requirements

Advanced Microsoft Excel skills: Pivot Tables, VLOOKUP/XLOOKUP, formulas, and data analysis
Strong data validation, analytical, and problem-solving skills
Experience managing tickets/work requests using Jira, ServiceNow, or Azure DevOps
Excellent organization, communication, and time-management skills
Ability to manage multiple priorities independently
Basic SQL knowledge preferred
Experience with SOP/process documentation and operational reporting preferred