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Centum Insight LLC

Business Support Analyst

Posted 12 hours ago
Worldwide
2-5 years experience
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AI Summary

The Business Support Analyst will manage operational data, work requests, and ticket tracking. They are also responsible for generating reports and maintaining process documentation.

This is a remote position.



Job Summary:
We are seeking a detail-oriented Business Support Analyst to manage operational data, work requests, ticket tracking, and reporting.



Requirements

Requirements

  • Advanced Microsoft Excel skills: Pivot Tables, VLOOKUP/XLOOKUP, formulas, and data analysis
  • Strong data validation, analytical, and problem-solving skills
  • Experience managing tickets/work requests using Jira, ServiceNow, or Azure DevOps
  • Excellent organization, communication, and time-management skills
  • Ability to manage multiple priorities independently
  • Basic SQL knowledge preferred
  • Experience with SOP/process documentation and operational reporting preferred


Benefits

Centum Insight LLC is an Equal Opportunity Employer. We will Provide a Competitive Benefit Package.

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