Business Process Consultant

Based in Falls Church, VA, MPS is a Small Business, dedicated to empowering our clients through innovative change management services, with a focus on organizational effectiveness. Founded by a former Peace Corps volunteer, our consultants have served executives in the federal sector for over a decade, working on several high-profile initiatives. We pride ourselves on being experienced consultants, trusted advisers, and reliable partners. As a designated Employer of National Service, our core value is a commitment to public service.

*This posting is intended to help us build a pipeline of qualified candidates for future openings in Project/Program Delivery Analyst. While this is not an active opening, we welcome interest from professionals whose experience aligns with this role. If a matching opportunity becomes available, qualified applicants may be contacted.

Business Process Consultant

M Powered Strategies is seeking a Business Process Consultant to support clients in analyzing current operations, identifying improvement opportunities, and translating strategic goals into practical changes in process, workflow, and program execution. This role is well-suited for professionals who can facilitate with stakeholders, structure ambiguity, and turn operational complexity into actionable recommendations and implementation inputs.

The ideal candidate is a strong listener, analyst, and facilitator who can help clients understand how work happens today, where breakdowns occur, and what future-state processes or structures will improve outcomes. This person should be able to produce clear process artifacts and connect operational realities to modernization and transformation efforts.

• Analyze current-state operations, workflows, pain points, and dependencies.
• Facilitate discovery sessions, process workshops, and working meetings with client stakeholders and SMEs.
• Develop as-is and to-be process maps, workflow diagrams, SOPs, and implementation documentation.
• Identify opportunities for process improvement, role clarification, and decision support.
• Translate operational findings into requirements, user stories, governance inputs, or implementation recommendations.
• Support development of roadmaps, operating models, and change recommendations.
• Help clients make practical decisions that improve execution, alignment, and service delivery.

Required Qualifications

• Eligible to work in the US

• Bachelor’s degree.
• 4-10+ years of relevant experience in business process improvement, transformation support, operations consulting, business analysis, or related fields.
• Experience facilitating stakeholder discussions and documenting processes or workflows.
• Strong analytical, writing, and problem-solving skills.
• Ability to synthesize qualitative input into structured recommendations and artifacts.

Preferred Qualifications

• Federal consulting experience.
• Experience with VA, VHA, healthcare operations, or healthcare transformation.
• Experience with BPMN, Lean, process improvement, business architecture, or workflow redesign.
• Experience supporting modernization, implementation, or service delivery improvement efforts.

MPS does not discriminate on the basis of race, color, religion (creed), gender, gender identity or expression, age, national origin (ancestry), disability, marital status, sexual orientation, or military status in any of its business activities including recruiting and selection. We are committed to providing a diverse, inclusive and welcoming environment for employees, volunteers, subcontractors, vendors, and clients.