Business Process and Data Analyst

Department: Operations

Employment Type: Full Time

Location: Canada Remote

Reporting To: VP of Operations/Partner

Description

Essential Functions

• Gather, clean, validate, and load data into internal business systems, with attention to accuracy, structure, and long-term maintainability. 
• Understand and work within existing data models; identify gaps, relationships, and rules needed to support reliable reporting and business processes. 
• Create and maintain data governance standards, definitions, and documentation so data remains consistent, repeatable, and defensible over time. 
• Use reports, dashboards, and analysis to surface trends, anomalies, and process improvement opportunities for leadership and delivery teams. 

• Elicit, document, and prioritize internal business requirements through stakeholder interviews, workshops, and process walkthroughs. 
• Translate business requirements into functional specifications that consultants and developers can build against. 
• Map current-state and future-state business processes; identify gaps and recommend improvements. 
• Support testing and validation to confirm delivered solutions meet the agreed requirements. 
• Act as a liaison between clients and delivery teams, keeping communication clear and expectations aligned. 

• Contribute to a small‑firm environment by taking initiative beyond defined responsibilities to support client and team success. 
• Communicate progress, risks, and blockers proactively to the engagement lead and client stakeholders. 
• Bring findings and recommendations forward with humble confidence — grounded in the data yet, open to being challenged.

Education and Experience

• Education: Bachelor's degree in Business, Information Systems, Data Analytics, or a related field, or equivalent practical experience.
• Experience: 3+ years in a data analyst, business analyst, or hybrid role
  • Experience working with data models, relational data structures, and data quality rules that support business processes. 
  • Strong Excel skills (formulas, pivot tables, data cleanup) for day-to-day data management. 
  • Strong  SAP ECC and S/4HANA process knowledge, with the ability to connect data fields, records, and system behavior to the business processes they support. 
  • Demonstrated ability to gather requirements from non-technical stakeholders and translate them into clear documentation. 
  • Strong written and verbal communication skills; comfortable presenting findings to clients and leadership. 
• Skills: 
  • Comfort working within an existing data model, defining data governance standards, and loading data into a live system. 
  • Basic prompt engineering skills — able to use AI tools effectively as part of day-to-day build, documentation and data work. 
  • Strong process orientation — able to trace how a data field or record supports the business process behind it, not just how it's structured. 

• Prior experience in a consulting, professional services, or client-facing delivery environment. 
• Exposure to SAP ecosystem, SuccessFactors, MDG or BTM tool such as Signavio, LeanIX, and Cloud ALM 
• Familiarity with process mapping and requirements tools (e.g., Visio, Lucidchart, Jira, Azure DevOps). 
• Experience working on a small team where roles span beyond a single job title. 
• Prior exposure to EAM (Enterprise Asset Management) or HR system implementations. 
• Exposure to OpenText ecosystem or other content management platforms. 

• Own The Outcome - Do what it takes to get it done.  Own our commitments. 
• Focus on Customer Success - Earn the role of trusted advisor, committed to continuous improvement and tangible results for our Customers. 
• Problem Solver - Actively focus our skills and experience to creatively seek out effective solutions. View challenges as opportunities to innovate and improve. 
• Humbly Confident - Self-assured and modest.  Always prepared and ready to make a difference, without arrogance. 
• The Qellus Principle - Work together as a collective team, sharing our unique talents to create something truly amazing.  We push each other to be our best and achieve things that wouldn't be possible alone. 

Benefits

• In addition to local statutory benefits, paid time off and holidays, Qellus provides the following for all employees:
  • Retirement Planning
  • Bonus Program
  • Long-Term Incentive Plan
  • Commission potential for client referrals
  • Professional Development
  • Cell phone/Internet Reimbursement