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BeiGene

Business Operations & Employee Experience Coordinator

Posted 2 hours ago
2-5 years experience
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AI Summary

Support the Customer Excellence and Human Resources functions through document preparation, event planning, and bilingual communication. Coordinate meetings, manage project deliverables, and improve operational processes to ensure a positive employee experience.

About us

BeOne is a global oncology company that is discovering and developing innovative treatments that are more affordable and accessible to cancer patients worldwide. With a broad portfolio, we are expediting development of our diverse pipeline of novel therapeutics through our internal capabilities and collaborations. We are committed to radically improving access to medicines for far more patients who need them. Our growing global team of more than 10,000 colleagues spans five continents, with administrative offices in Basel, Beijing, and Cambridge, U.S. To learn more about BeOne, please visit www.beonemedicines.com and follow us on LinkedIn and X (formerly known as Twitter).

BeOne continues to grow at a rapid pace with challenging and exciting opportunities for experienced professionals. When considering candidates, we look for scientific and business professionals who are highly motivated, collaborative, and most importantly, share our passionate interest in fighting cancer.

Job Description:

Job Purpose:


  • Support effective operations of the Customer Excellence and Human Resources functions through high-quality document preparation, event and meeting coordination, bilingual communication, and disciplined follow-up.
  • Organize multiple requests and stakeholders, maintain accuracy and deadlines, and contribute to a consistent and positive employee and participant experience.
  • The role reports to the Head of Customer Excellence, with the HR Director serving as Functional Manager for day-to-day prioritization, professional guidance, and coordination of HR-related deliverables.

Responsibilities:

Document preparation and communications support


  • Create, edit, proofread, format, and update presentations, documents, spreadsheets, announcements, and meeting materials.
  • Support Japanese-English and English-Japanese translation and review of business materials as required.
  • Maintain templates, document repositories, files, and related data in an accurate and accessible manner including Japan intranet site (“Japan Express”).
  • Clarify request requirements, manage deadlines, and coordinate reviews with relevant stakeholders.

Event and meeting planning and execution


  • Support planning and delivery of employee events, town halls, training sessions, recognition programs, leadership meetings, and other internal activities.
  • Develop project schedules, participant communications, agendas, run-of-show documents, checklists, and contingency plans.
  • Coordinate venues, virtual platforms, catering, equipment, vendors, and internal stakeholders.
  • Provide on-site support at the office or event venue when required and agreed in advance.
  • Collect feedback, document lessons learned and recommend practical improvements.

Departmental, executive, and project support


  • Coordinate meetings, schedules, materials, action items, and follow-up for the HR Director and designated leaders or project teams.
  • Track requests, milestones, decisions, risks, and deliverables across multiple workstreams.
  • Handle confidential and sensitive information with discretion and in accordance with company requirements.
  • Support travel, visitor, meeting, and administrative arrangements when necessary.

Process improvement and digital content support


  • Develop and improve standard operating procedures, templates, trackers, and checklists.
  • Identify recurring issues and propose practical ways to improve quality, consistency, and efficiency.
  • Support digital content development using approved tools, where aligned with business needs and the employee’s responsibilities.

Qualification Required:

Education Required:


Bachelor’s degree or equivalent education and relevant professional experience preferred.


Qualification:


  • Relevant experience in document production, translation, event operations, executive support, business operations, or project coordination.
  • Demonstrated ability to manage multiple assignments, prioritize work, and deliver accurately by agreed deadlines.
  • Proficiency in Microsoft Word, Excel, PowerPoint, Outlook, and collaboration tools.
  • Strong written and verbal communication in Japanese; business English sufficient for documents, email, and coordination.
  • Ability to work independently in a remote environment while communicating progress, questions, workload, and risks early.
  • Experience with vendors, budgets, databases, content creation, or digital tools is preferred.

Location / Work Style:


  • Full remote.
  • Work at the office, event venues, or other designated locations when required for events or business needs.
  • Flextime system applies.

What We Offer To Our Valued Employees

  • Market competitive compensation package including performance-based annual bonus scheme

  • Company shares (generous welcome grant!)

  • In-house and external learning and development opportunities

  • Fantastic benefits program and keep improving!

  • Plus you get to work with a dynamic team of collaborative, supportive, inclusive, and fun professionals whose mission is clear: Cancer has no borders and neither do we.

  • Join us and Make momentum in your career!

BeOne Global Competencies

When we exhibit our values of Patients First, Collaborative Spirit, Bold Ingenuity and Driving Excellence, through our twelve global competencies below, we help get more affordable medicines to more patients around the world.

  • Fosters Teamwork
  • Provides and Solicits Honest and Actionable Feedback
  • Self-Awareness
  • Acts Inclusively
  • Demonstrates Initiative
  • Entrepreneurial Mindset
  • Continuous Learning
  • Embraces Change
  • Results-Oriented
  • Analytical Thinking/Data Analysis
  • Financial Excellence
  • Communicates with Clarity

BeOne is committed to respect and protect personal information rights of job applicants and will process job applicants’ personal information in accordance with applicable laws and regulations.

Due to BeOne’s global operation, job applicants’ data will be stored overseas with adequate protection. Besides, job applicants’ data will be stored for no longer than is necessary to facilitate potential application for other suitable positions in BeOne. For further details, please refer to BeOne’s Job Applicant Privacy Policy (https://beonemedicines.com/privacy-policy).

If you voluntarily provide your personal information to us, it is deemed as you have acknowledged and consented to (if required by the applicable laws) BeOne’s Job Applicant Privacy Policy as well as the relevant privacy terms. If you voluntarily provide the personal information of other job applicants to us, it is deemed as you have ensured that the relevant individuals have acknowledged and consented to (if required by the applicable laws) BeOne’s Job Applicant Privacy Policy as well as the relevant privacy terms.

If you have any concern, please DO NOT provide any resume or other personal information to us.

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