Business Intelligence Analyst

Who we are

Duelbits is a crypto-native entertainment platform spanning casino and sportsbook.

Built for players who live online and move fast, Duelbits sits at the intersection of crypto culture, gaming, and internet entertainment. We operate globally, partner with top-tier brands and talent, and continuously push to do things differently.

Data sits at the core of how we understand our players and our business - from acquisition and retention to product optimisation, commercial performance, and risk.

What we’re looking for

We’re looking for a Business Intelligence Analyst to strengthen our analytics capability and help elevate how we measure and understand performance across the business.

This is a hands-on role at the centre of the BI function, working directly with stakeholders across Product, Marketing, CRM, Risk, Operations, and other areas of the business.

You’ll take ownership of analytical workstreams from initial business questions through to insight delivery, using SQL, Tableau, GA4, and other data sources to turn complex datasets into clear, actionable insights.

We’re looking for someone who is technically strong, commercially curious, comfortable working autonomously, and able to turn ambiguous questions into structured analysis that supports real decisions.

What you’ll be doing

Business Intelligence & Analytics

• Develop, optimise, and maintain advanced SQL queries across large datasets, including users, transactions, product performance, and marketing activity.
• Deliver recurring and ad-hoc analysis across areas including Acquisition, CRM, Casino, Sportsbook, VIP, AML & Fraud, and Customer Support.
• Perform deep-dive analysis across funnels, retention, conversion, monetisation, customer behaviour, and business performance.
• Structure business questions into appropriate analytical approaches and own analytical workstreams end-to-end.
• Identify meaningful trends, opportunities, risks, and anomalies within business data.
• Translate analytical findings into clear, actionable recommendations.

KPI & Performance Reporting

• Define, track, and improve key performance indicators across relevant departments.
• Build and maintain Tableau dashboards that translate complex datasets into clear and useful business insights.
• Deliver reporting that provides visibility across product, marketing, commercial, and operational performance.
• Continuously improve reporting based on changing business and stakeholder requirements.

Data Quality & Integrity

• Ensure consistency and accuracy across analytical and reporting outputs.
• Validate data sources, SQL queries, calculations, and analytical logic.
• Identify inconsistencies or data-quality issues that could affect the reliability of reporting.
• Help maintain consistent analytical definitions and reporting methodologies.

Cross-Functional Collaboration

• Work directly with stakeholders across Product, Marketing, CRM, Risk, Operations, and other business functions.
• Understand business questions and translate them into measurable analytical requirements.
• Communicate analytical findings clearly to both technical and non-technical stakeholders.
• Provide data-driven recommendations to support product, marketing, commercial, and operational decisions.
• Act as a trusted point of reference for analytics and data interpretation.

What you bring

Core capability

• Strong SQL skills, including complex joins, aggregations, and working with large-scale datasets.
• Proven hands-on experience with Google Analytics 4.
• Experience building dashboards and reporting using Tableau or a comparable BI platform.
• Strong numerical reasoning and attention to detail.
• Ability to analyse complex datasets and translate findings into meaningful business insights.
• Ability to communicate analytical findings clearly to non-technical stakeholders.
• Fluent written and spoken English.
• A quantitative academic background such as Economics, Mathematics, Statistics, Engineering, or similar.

Experience & mindset

• 2–4+ years of experience in Business Intelligence, analytics, or a similar data-focused role.
• Able to structure ambiguous business questions into clear analytical frameworks.
• Comfortable independently owning analytical work from initial question through to final insight.
• Proactive, curious, and willing to investigate beyond the immediate question.
• Strong sense of ownership and accountability for the accuracy of your work.
• Comfortable working in a fast-paced, remote, and asynchronous environment.
• Open to feedback and continuous improvement.

Advantageous experience

• Experience working closely with Product or Marketing teams.
• Experience analysing acquisition, retention, conversion, monetisation, or customer behaviour.
• iGaming experience is a strong advantage.
• Experience or interest in crypto, fintech, or online entertainment.

Location

This is a fully remote role. To support effective collaboration, candidates should be based within GMT -3 to GMT +4.

What we offer

• Competitive contractor fees with performance-linked incentives.
  
• Remote-first, international contracting arrangement.
• Exposure to crypto, gaming, and fast-moving digital products.
• Collaborative environment focused on quality, innovation, and continuous improvement.