Business Analyst (FTC - 12 months)

Salary: £44,000 - £48,000 per annum

Employment type: Fixed Term Contract (12 months)

Hours per week: 37

Reporting into: Director of the Provost Office

Department: Academic Affairs

Click here to read the full job description and view our excellent benefits here

This role operates primarily on a remote working arrangement that will require little to no travel into our Coventry head office or Campus locations. Our working model arrangements are a non-contractual benefit so please note that an Arden work location is added to our employment contracts.

About Arden University:

We are an aspirational and multi-award-winning university, delivering rapid growth with ambitious plans to disrupt the HE sector through our passion for innovation and digital education. Our vision is to become the first-choice university for career-focused lifelong learners worldwide, ensuring that everyone, everywhere can access higher education.

There has never been a more exciting time to join Arden University, as we expand into new disciplines, forge worldwide partnerships, and expand our locations.

About our Department:

The Provost’s Office serves as the central hub for all academic-affairs, projects and initiatives throughout the University. This includes a Project Management, Change Management and Business Analysis function which plays a crucial role in ensuring success of academic and enhancement initiatives across Arden University. Our team provides expertise in planning, execution and transformation to ensure projects and initiatives align with objectives and goals.

About the Opportunity:

This is an exciting opportunity to join the Provost’s Office at the centre of the University’s strategic transformation. As a Business Analyst, you will play a key role in shaping the future of Academic Affairs by turning complex challenges into clear, actionable solutions that drive meaningful change. Working closely with Product Teams, Academic Affairs leaders, and Professional Services, you will uncover business needs, translate them into high‑quality requirements specifications, and help deliver innovative improvements that enhance the experience of students and staff across the institution.

You will lead the discovery and analysis of new opportunities, champion smarter and more efficient processes, and provide trusted insight to senior decision‑makers, including the Provost and Product Owners. From early‑stage exploration through to testing, launch, and hypercare, you will be instrumental in ensuring that new systems and processes are robust, user‑centred, and aligned with the University’s long‑term vision. This role offers the chance to make a visible impact, influence strategic priorities, and contribute to a modern, forward‑thinking Academic Affairs environment where continuous improvement and innovation are at the heart of everything we do.

About You:

You will need to be an analytical, collaborative, and forward‑thinking professional who thrives in complex environments and enjoys turning insight into meaningful change. With a strong ability to engage stakeholders, translate business needs into clear requirements, and drive process improvement, you will bring both credibility and confidence to strategic projects. Your background need to demonstrate depth, progression, and a commitment to delivering high‑quality outcomes across systems, processes, and organisational transformation.

Essential Criteria:

• Proven Experience — Proven track record of relevant extensive work experience, demonstrating deep, specialised and/or broad knowledge of a field of work gained through experience in a series of progressively more complex roles.

• Analytical Strength — Strong ability to analyse complex problems, identify opportunities, and translate insights into actionable recommendations.

• Stakeholder Engagement — Confident working with senior leaders, cross‑functional teams, and diverse stakeholders to build alignment and drive outcomes.

• Process Improvement — Skilled in mapping, evaluating, and enhancing processes to support efficiency, consistency, and strategic goals.

• Requirements Expertise — Experienced in eliciting, documenting, and validating requirements for new initiatives, ensuring clarity and feasibility.

• Project Delivery — Comfortable supporting end‑to‑end project lifecycles, from discovery and design through to testing, launch, and hypercare.

• Communication — Able to present complex information clearly and persuasively to decision‑makers at all levels.

Why Arden:

At Arden, you will become a part of a passionate and dedicated team who are committed to removing unnecessary barriers to learning and making education more accessible. Our people work hard to ensure our students journeys are the best they can possibly be, as such we want to reward our people with fantastic benefits. Employees benefit from:

• 30 days holiday + bank holidays on-top, and even a Christmas closure!

• A generous Aviva pension plan, company contributions starting from 7%

• BUPA Cash Plan

• Private Medical Insurance

• Access to Perkbox benefits

• Study any Arden course for free, with a discount for all family and friends

• Plus, other excellent benefits

• Our ‘Golden Ticket’ which allows you to gift anyone in your life a free Arden education
  

Our Values:

Stand out, Progressive, Accessible, Resourceful, Kindness, reflect who we are as an institution, a team and as individuals. If they also reflect you and you are excited by the chance to be the driving, creative force within a growing business, we want to hear from you.

There has never been a more exciting time to join Arden University, as we expand into new disciplines and locations.

Closing Date: Tuesday 30th June

We reserve the right to close this vacancy before the specified closing date should we receive sufficient applications or in order to respond to business needs. In order to avoid missing an opportunity to apply please submit your application as early as possible.

If you are a current Arden student or have an upcoming course with us, you are not eligible to apply for Student Experience roles due to a conflict of interest related to system access.

Equity, Diversity & Inclusion:

Arden University is proud to be a Disability Confident Employer. This means that if you have a disability, as defined by the Disability Equality Act 2010, you may be guaranteed an interview if you meet the essential criteria for the role.

If you wish to be considered under this scheme, you can indicate via the application form below. By doing so, you are also consenting for this information to be shared with the hiring team. For more details on what qualifies as a disability under the Disability Equality Act 2010, please refer to the guidance here.

As an Equal Opportunity Employer we celebrate diversity and are committed to creating a diverse and inclusive workplace. Therefore, we make sure that our recruitment and selection processes never discriminate based upon people's age, disability, gender, race or ethnicity, religion or belief, sexual orientation, or other personal circumstances, and actively welcome applications from all groups.

Sponsorship statement:

Please be aware that some roles may not meet the points requirement for a sponsored Skilled Worker visa, or fulfil the criteria we have for providing sponsorship.  However we welcome applications from candidates who do not currently have the right to work in the UK but may be eligible for a visa through an alternative route.