Business Analyst

Posted 2 days ago

United States

$53 per hour

5-10 years experience

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About the Role

We’re seeking a mid-level ITS Business Analyst (5+ years' experience) to support vendor-delivered technology projects and selected internal application initiatives. You will lead and coordinate requirements activities, serve as a liaison between business stakeholders, vendors, and IT teams, and help plan communication and training to ensure smooth adoption. The role also contributes to production support, triaging issues and clarifying bugs with development and vendor teams.

Key Duties & Responsibilities

Act as the primary BA on vendor-led projects, facilitating discovery sessions, workshops, and ongoing requirement clarifications.
Convert business needs into clear, testable requirements (BRDs, User Stories, Use Cases, Acceptance Criteria).
Partner with vendor PMs/solution architects to confirm scope, assumptions, dependencies, and change requests.
Develop or contribute to communication plans (audiences, messages, channels, cadence) for releases and changes.
Partner with business owners to create training plans (training assets, scheduling, train-the-trainer, job aids).
Coordinate UAT planning, scripts, and feedback loops; track defects to closure.
Gather and refine requirements for internal application enhancements and minor projects.
Participate in production support: triage issues, reproduce defects, clarify expected behavior, and document bug reports with steps-to-reproduce, logs, and impact.

Qualifications (Business Analyst)

5+ years as an IT/ITS Business Analyst or similar role (systems analyst, product analyst).

Flexible work from home options available.

Decca Consulting LLC

Employees 51-200 employees Industry Staffing and Recruiting

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