Business Analyst

POSITION SUMMARY:  
The Product Business Analyst partners with Product Management, Product Owners, Technology, and business stakeholders to ensure product decisions and delivery are informed by clear requirements, insights, and analysis. This role focuses on understanding business needs, translating them into well defined requirements, and supporting data informed decision making across the product lifecycle.
Embedded within the product organization, the Product Business Analyst supports both strategic and delivery activities by clarifying problems to be solved, analyzing impacts and outcomes, and ensuring alignment between business objectives, product priorities, and delivered solutions.

ACCOUNTABILITIES: 
Business & Product Analysis:
•    Elicit, analyze, and document business needs, product requirements, and functional specifications.
•    Partner with stakeholders to clarify problems, define desired outcomes, and evaluate solution options.
•    Translate business objectives and customer needs into clear, actionable requirements that support product planning and delivery.
Product & Delivery Support:
•    Collaborate with Product Managers to support product discovery, roadmap development, and prioritization through analysis and insights.
•    Partner with Product Owners and delivery teams to refine epics, user stories, and acceptance criteria as needed.
•    Support release and sprint activities by answering questions, clarifying requirements, and validating delivered functionality.
Data-Informed Decision Support:
•    Analyze qualitative and quantitative data to inform product decisions, trade‑offs, and prioritization.
•    Support the definition and tracking of success measures and outcomes for product initiatives.
•    Partner with analytics and decision support teams to assess impacts and inform future recommendations.
Stakeholder Engagement & Communication:
•    Serve as a key liaison between business stakeholders and product teams.
•    Communicate analysis, requirements, and insights clearly to technical and non‑technical audiences.
•    Support alignment across teams by ensuring shared understanding of scope, assumptions, and expected outcomes.

REQUIRED QUALIFICATIONS: 
Knowledge of: 
•    Business analysis practices, including requirements elicitation, documentation, and validation.
•    Product and digital delivery environments, including agile or product‑oriented delivery models.
•    Data‑informed decision making, using insights and evidence to evaluate options and support recommendations.
•    Translating business and customer needs into clear, actionable product and functional requirements.
•    Outcome‑based measurement and value assessment across the product lifecycle.
Ability to: 
•    Analyze complex business problems and synthesize information into clear, actionable insights.
•    Communicate clearly and concisely with technical and non‑technical stakeholders.
•    Collaborate effectively across cross‑functional teams in a matrixed environment.
•    Operate effectively in ambiguity, adapting analysis and recommendations as information evolves.
•    Balance multiple priorities while maintaining focus on delivering business and product value.
Education and/or Experience: 
•    Bachelor’s degree in business, technology, information systems, or a related field, or equivalent professional experience.
•    3–5 years of experience in a business analyst, product analyst, or similar role.
•    Experience working with cross‑functional teams to support digital products or capabilities.
•    Familiarity with agile methodologies and product lifecycle management.

PREFERRED QUALIFICATIONS: (Additional qualifications that may make a person even more effective in the role, but are not required for consideration) 
•    Using artificial intelligence within workflow design