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We’re an award-winning global outsourcer providing contact center and back office services on behalf of our global clients. Come work at a place where innovation and teamwork come together to support the most exciting missions in the world!
At Acquire Intelligence, our mission is to help business work smarter.
We bring together the best people, efficient processes, and automation to help companies grow faster and operate with confidence.
Our purpose is to simplify how businesses work, improve performance, and lead meaningful change across the globe.
If you’re passionate about making a real impact through innovation and collaboration, Acquire Intelligence is the place to grow your career.
Come for a career, stay for the fun!
· HMO coverage for you and your family**
· Yearly Kick Off Parties with major giveaways (like the car in 2023)
· Get recognized through our ‘Value Awards’
· Grow your career - yes, we love to promote internally
· Do meaningful work and collaborate with the best
· 900 promotions given each year
· 2,700+ leadership training courses
As a Broadband Solutions Specialist, you will proactively contact customers who have expressed interest in internet services and convert those enquiries into confirmed subscriptions.
This is primarily an outbound sales role (80%), supported by inbound enquiries (20%). You will manage your own lead pipeline, follow up consistently, and drive conversions through confident and consultative selling.
Your goal is simple: turn interest into activation.
YOUR DAILY RESPONSIBILITIES
Outbound Sales & Lead Conversion (Primary Focus)
Proactively contact warm leads who have expressed interest in broadband services
Follow up on incomplete applications and pending enquiries
Present suitable internet solutions based on customer needs
Confidently discuss pricing, plans, and service inclusions
Overcome objections and guide customers toward sign-up
Consistently achieve daily, weekly, and monthly sales targets
Inbound Sales Support
Handle inbound calls from prospective customers
Convert enquiries into completed applications
Provide accurate product information and service coverage details
Pipeline & CRM Management
Maintain and manage your lead funnel
Update CRM systems with accurate call notes and status updates
Schedule follow-ups to maximize conversion opportunities
Customer Experience
Deliver clear, confident, and professional communication
Ensure a smooth and positive onboarding journey
Other appropriate tasks and responsibilities as requested by Management
A BIT ABOUT YOU
At least 1 year of BPO sales experience (telco sales preferred)
Strong outbound calling experience
Comfortable working with sales targets and KPIs
Confident in objection handling and closing
Energetic, resilient, and performance-driven
Strong communication and persuasion skills
Ability to manage multiple follow-ups and leads
WHAT SUCCESS LOOKS LIKE
High contact-to-conversion rate
Consistent achievement of sales targets
Strong follow-up discipline
Accurate CRM documentation
Positive customer feedback
Join the A-Team and experience the A-Life!
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