BOT Development Engineers for Audiocare
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AI Summary
Design and build middleware integration layers between SaaS platforms and internal enterprise systems using AWS. Develop BOT functionality and data pipelines to handle call and event data from Genesys.
Greetings from BizTech Fusion!
We are seeking for seeking a BOT Development Engineers for Audiocare, kindly go through the job description below and let me know your thoughts.
Job Title: BOT Development Engineers for Audiocare
Location: Remote (United States)
Duration: 12+ Months Contract
Note: Clearance: US Citizen, pass background check, drug screening, and Public Trust clearance.
Job Description
AWS Platform Expertise
- AWS Solutions Architect–level knowledge (Associate minimum; Professional preferred)
- Core compute/storage: EC2, Lambda, S3, ECS/EKS (if containerized workloads are in scope)
- Networking: VPC design, Transit Gateway, Direct Connect, Site-to-Site VPN, security groups/NACLs, Route 53
- Streaming/data services: Kinesis Data Streams, Kinesis Firehose (for call/event data pipelines from Genesys)
- API Gateway (REST and/or WebSocket APIs), including throttling, usage plans, and request/response transformation
- IAM policy design (roles, resource-based policies, cross-account access) directly relevant given the deny-policy issue you hit
- Certificate management: ACM (AWS Certificate Manager), mutual TLS (mTLS) configuration for API Gateway and Lambda, private CA if applicable
- CloudWatch, CloudTrail, X-Ray for observability/troubleshooting distributed integrations
- Infrastructure as Code: CloudFormation or Terraform (Terraform is increasingly the industry default for multi-account AWS environments)
Programming/Development
- Python (strong) — Lambda functions, data transformation, API clients/servers
- JavaScript/Node.js — Lambda functions, potentially frontend/widget integrations custom UI components
- RESTful API design and consumption (OpenAPI/Swagger spec experience a plus)
- SOAP/XML integration experience — WSDL interpretation, XML parsing/transformation
- Experience with API authentication patterns: OAuth 2.0, API keys, mTLS client certificates
Integration & Architecture Experience
- Designing and building middleware/integration layers between SaaS platforms and internal enterprise systems
- Event-driven architecture patterns, queues, event buses — SQS/SNS/EventBridge experience relevant)
- Experience translating between REST and SOAP paradigms
- API gateway patterns for legacy system integration
- Data transformation/mapping between disparate schemas (contact center data models vs. internal system data models)
Requirements
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