The Billing Coordinator manages the revenue cycle by performing claim follow-ups, posting payments, and resolving insurance denials. They are responsible for working aging reports and collaborating with internal teams to ensure timely reimbursement.
Position Summary
MUST LIVE IN NJ, PA, OR FL
We are seeking a Billing Coordinator with a strong focus on Accounts Receivable to support our revenue cycle operations. This role is responsible for claim follow-up, payment posting, and resolving outstanding balances to ensure timely and accurate reimbursement. The ideal candidate is persistent, detail-oriented, and knows how to navigate payer issues without letting claims sit untouched.
Key Responsibilities
- Perform timely follow-up on outstanding insurance claims and unpaid accounts
- Investigate and resolve claim denials, rejections, and underpayments
- Post insurance and patient payments accurately and reconcile discrepancies
- Identify trends in denials or payment issues and escalate as needed
- Work aging reports and prioritize accounts based on timely filing and payer guidelines
- Communicate with insurance companies to obtain claim status, reprocess claims, or correct errors
- Submit corrected claims, appeals, and supporting documentation as needed
- Collaborate with coding and front-end teams to resolve billing issues at the source
- Maintain accurate account documentation and follow-up notes in the system
Qualifications
- MUST LIVE IN NJ, PA, OR FL
- Strong understanding of insurance guidelines, including Medicare, Medicaid, and commercial payers
- Experience working denials, appeals, and payer correspondence
- Familiarity with EHR/PM systems and clearinghouses
- High attention to detail with strong problem-solving skills
- Ability to manage a high-volume workload and meet productivity goals
- Must have a minimum of High School diploma or equivalent
Preferred Skills
- Experience in a specialty practice (e.g., neurosurgery, orthopedics, or similar)
- Knowledge of denial trends and root cause analysis
- Strong organizational skills and ability to prioritize effectively
- Confident communication skills when working with payers and internal teams
Work Environment
- Full-time position
- In-office, Remote or Hybrid
We are an equal opportunity employer and value diversity at all levels of the organization.