Bilingual Virtual Medical Assistant - With Scribe Experience

Location: Remote (Candidates from Latin America / South America - Fixed Location Required)

Position Type: Part-time to Full-time (Starting at 30 hours/week)

I. Role Overview

We are seeking a highly dedicated and detail-oriented Virtual Medical Scribe and Assistant to support a fast-paced Gastroenterology practice in the United States. This role is critical in ensuring clinical excellence by providing real-time scribing, comprehensive pre-charting, and essential administrative support.

The ideal candidate will be a licensed nurse with a strong clinical background and a stable, high-performance home office setup.

II. About the Clinic and Physician

• Specialization: Gastroenterology.

• Physician Profile: Our specialist is highly demanding and operates on a word-of-mouth referral basis. His time is split equally between the surgery center and clinical patient care.

• Culture: Fast-moving and professional. The practice relies solely on its reputation for excellence.

III. Key Responsibilities & Tasks

• Pre-Charting: Reviewing patient schedules in advance to prepare charts; pulling lab results, imaging reports, and prior consultation notes into the EMR so the physician is prepared before each visit.

• Real-Time Medical Scribing: Accompanying the doctor virtually during patient visits to record clinical notes and documentation accurately.

• Patient Coordination: Handling incoming calls and scheduling appointments during non-scribing hours.

• Clinical Communication: Relaying information between the physician and patients.

• Workflow Integration: Assisting the doctor between back-to-back appointments to maintain a smooth clinic flow.

IV. Mandatory Requirements

Clinical & Educational Background

• Nursing Background: A Bachelor's degree in Nursing (RN/BSN) is required to ensure a deep understanding of medical terminology, pharmacology, and drug interactions.

• Experience: At least one year of experience as a Medical Virtual Assistant or Scribe.

• Educational Recency: Candidates should ideally be within five years of graduation or active practice to ensure up-to-date knowledge.

• Language Proficiency: Must be Bilingual (English and Spanish).

Technical & Security Specifications

• Fixed Working Location: The candidate must work from one specific, consistent location only. Epic EMR access is tied to a verified IP address; changing locations or IP addresses causes significant security disruptions and requires hours of technical modification to restore access.

• Hardware: Minimum 8 GB RAM.

• Monitor: Minimum 21–22 inch monitor. Epic does not function well on smaller screens without 32 GB RAM.

• Multitasking: Ability to run Epic and Zoom simultaneously on the same computer (no phone/tablet workarounds).

Compliance

• Documentation: Must provide a valid Passport, Criminal Background Check and Professional License.

V. Nice to Haves

• Software Proficiency: Prior experience with Epic EMR is a significant advantage.

• Specialty Exposure: Previous experience in Gastroenterology or surgical practices.

VI. Schedule and Training

• Training Period: Two-week intensive phase (Epic EMR and practice-specific workflows).

• Working Hours: Starts at 30 hours per week, with the potential to move to 40 hours based on performance.