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The role involves supporting Spanish and English-speaking families through consumer engagement, instructional leadership, and community outreach. Responsibilities include conducting training workshops, facilitating volunteer training, and maintaining accurate records of activities and demographic data.
Location: North half of Indiana, remote FLSA Status: Non-Exempt
Reports to: Regional Team Leader Champion Supervises: None
Job Summary: Responsible for supporting Spanish and English speaking families, regionally and statewide as needed. This is done through consumer engagement, instructional leadership, community engagement, administrative duties, reporting and recording.
Location Overview: North and West parts of the State such as Muncie, Fort Wayne, Elkhart, South Bend, Gary, Lafayette, Kokomo, Plainfield, North/West portion of Indianapolis, and surrounding areas.
Hours: 28 hours per week
Key Areas of Accountability
1. Consumer Engagement
Provides individualized assistance or training to parents and professionals in Spanish and English.
Conducts outreach activities locally and supporting teams/SELs with outreach targeting Spanish-speaking families
Provides follow-up assistance and materials to individuals who attend training workshops
Provides referrals, linkage, and other information to parents
Recruits Spanish-speaking volunteers and maintains ongoing contact with Spanish-speaking volunteers
2. Instructional Leadership
Conducts the marketing, planning, implementation and evaluation of community training workshops in Spanish and English, with emphasis on relationship building and reaching underserved populations
Schedules and facilitates volunteer training tailored to meet the specific needs of each volunteer
3. Community Engagement
Works collaboratively with staff to serve Spanish speaking communities across the state
Participates in local special education and/or disability related activities or boards and committees
Participates in agency related activities, including regional and statewide fairs/conferences
4. Reporting and Recording
Records activities and demographic information
Collects and compiles on-site and follow-up evaluation data
Reports and records information as needed
Characteristics, Skills and Abilities
Cultural Awareness & Responsiveness
Recognizes, understands, and appropriately responds to the diverse cultural backgrounds and experiences of individuals and groups
Teamwork
Works effectively with teams, work groups, or those outside formal lines of authority in order to accomplish assignments or goals; takes action that respects the needs and contributions of others
Planning and Organization
Establishes a course of action in order to accomplish assignments or goals
Judgment
Developes alternative courses of action and make decisions that are based on logical assumptions and that reflect factual information
Effective Communication
Expresses ideas and conveys information clearly and effectively in one-on-one or group situations
Problem Solving
Secures relevant information, compares and contrasts data from a number of different sources, identifies key issues and their relationships as well as their impact on situations or problems. In addition, determines alternative courses of action that will have a positive effect
Minimum Job Qualifications
Education and Licensure: High school diploma or equivalent required. Ability to fluently speak and translate both Spanish and English.
Work Experience: Experience working directly with youth, individuals, and/or families with disabilities in a professional capacity is required. Knowledge of special education rules and regulations, early intervention, transition to adulthood is preferred. Experience in adult learning practices preferred.
Working Conditions: Must be able to perform daily work in a variety of settings. Must have the ability to sit and stand in the same position for prolonged periods of time. Must have the ability to manage moderately stressful situations. Virtual and in-person engagement is required. Evening and weekend work is required occasionally as is travel within the state of Indiana.
Equipment Operated: Phone, computer, printer/scanner/copier machine, and other office equipment. Presentation and virtual meeting software.
Training Requirements During Employment: May receive additional computer training for software packages and other updates as necessary relating to program content and management, services configuration and delivery. Must attend annual in-service training.
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