Bilingual Scheduling & Staffing Coordinator (English & Spanish)
Posted 4 hours ago
Worldwide
⭐
2-5 years experience
Please mention DailyRemote when applying
AI Summary
Manage incoming referrals by matching families with appropriate providers based on language, location, and schedule. Coordinate the scheduling process and maintain detailed tracking of referral outcomes and service gaps.
This is a remote position.
Bilingual Scheduling & Staffing Coordinator (English &
Spanish)
Overview
We are seeking a highly organized, fast-paced coordinator to manage incoming referrals and
match families with the right providers. This is not a data entry role — it requires strong
communication, decision-making, and follow-through to ensure services are scheduled quickly
and efficiently.
Key Responsibilities
● Respond to all new referrals within 30 minutes of receipt
● Match families with appropriate providers based on language, schedule, and location
● Coordinate scheduling between families and providers until services begin
● Maintain consistent follow-up and communication with all parties
● Track referral status, outcomes, and reasons for lost referrals
● Report recurring issues or service gaps to the team
● Maintain accurate documentation for reporting and audit readiness
Qualifications
● Fluent in English and Spanish (written and verbal)
● Strong communication and follow-up skills
● Highly organized with the ability to manage multiple tasks at once
● Sense of urgency and ability to work in a fast-paced environment
● Comfortable using systems to track data and manage workflows
● Strong problem-solving skills and ability to make decisions independently
What Success Looks Like
● Immediate response to new referrals
● Smooth scheduling with minimal delays or rescheduling
● Consistent follow-ups without reminders
● Clear, accurate tracking and reporting of all referral activity
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