This is a remote position.

Bilingual Scheduling & Staffing Coordinator (English &

Spanish)

Overview

We are seeking a highly organized, fast-paced coordinator to manage incoming referrals and

match families with the right providers. This is not a data entry role — it requires strong

communication, decision-making, and follow-through to ensure services are scheduled quickly

and efficiently.

Key Responsibilities

● Respond to all new referrals within 30 minutes of receipt

● Match families with appropriate providers based on language, schedule, and location

● Coordinate scheduling between families and providers until services begin

● Maintain consistent follow-up and communication with all parties

● Track referral status, outcomes, and reasons for lost referrals

● Report recurring issues or service gaps to the team

● Maintain accurate documentation for reporting and audit readiness

Qualifications

● Fluent in English and Spanish (written and verbal)

● Strong communication and follow-up skills

● Highly organized with the ability to manage multiple tasks at once

● Sense of urgency and ability to work in a fast-paced environment

● Comfortable using systems to track data and manage workflows

● Strong problem-solving skills and ability to make decisions independently

What Success Looks Like

● Immediate response to new referrals

● Smooth scheduling with minimal delays or rescheduling

● Consistent follow-ups without reminders

● Clear, accurate tracking and reporting of all referral activity

Slash Staffing

Employees 11-50 employees Industry Staffing and Recruiting

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Slash Staffing

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