Bilingual Sales/ Intake Specialist - Rehabilitation

We are seeking a Medical Sales/Intake Specialist to support our client's Outpatient Physical Therapy & Rehabilitation practice. The ideal candidate has hands-on experience using GoHighLevel and Prompt EMR to convert high-intent inbound/outbound leads, manage speed-to-lead follow-ups, and comfortably guide Medicare-age patients and their families through scheduling evaluations with a warm, local, and high-trust phone presence."

Deliver high speed-to-lead across all GoHighLevel (GHL) inquiries (phone, web, Meta ads, faxes, and ALF referrals) via phone, text, and email.

Utilize consultative, empathetic communication to convert prospective patients and their adult children into booked clinic evaluations.

Manage case creation, evaluation booking, and schedule optimization directly within Prompt EMR while respecting clinic capacity rules.

Maintain complete accuracy of the GHL sales pipeline stages (new, contacted, booked, no-show, nurture, lost with reason).

Coordinate benefit verifications with the billing team and hand off ready patients smoothly to on-site Clinic Coordinators and ALF Directors.

Requirements

Required EMR & Tech: Direct hands-on experience using both GoHighLevel (GHL) and Prompt EMR (case creation and scheduling).

Track Record: Proven experience in healthcare appointment setting, intake conversion, or high-intent healthcare sales.

Demographic Fit: Confident communicating with Medicare-age adults and their family members without sounding like a rigid call center or billing department.

Preferred Experience: Specialty clinic background (Physical Therapy, Med-Spa, Dental, or Rehab) and familiarity with healthcare VoIP platforms like Weave.

Please note that this is a full-time contractor position (40 hours per week) with a starting pay rate of $6 per hour, depending on skill set and experience. The schedule is Monday through Friday, 8:30 am to 5:30 pm Eastern Standard Time.