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smartkündigen OHG

Backoffice & Kundenservice - 100 % Remote (m/w/d) | 1.200,00 € monatlich

Posted 2 months ago
€1200 per month
0-2 years experience
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AI Summary

The role involves managing customer inquiries via a ticket system and providing telephone support. Additionally, the candidate will be responsible for maintaining customer records and following up with existing clients.

Wir sind auf der Suche nach einer/einem Freelancer*in im Bereich Kundenbetreuung für administrative und telefonische Aufgabenfelder.

Aufgaben

  • Bearbeitung von Kundenmails via Ticketsystem
  • Pflege und Nachverfolgung von Bestandskunden
  • Telefonischer Support
  • Bearbeitung von Kundenakten

Qualifikation

  • Deutsch als Muttersprache
  • PC Kenntnisse (Basis)
  • vollausgestattetes Home-Office Büro (Tisch, Stuhl, Internet, Laptop oder PC, Headset mit Noise-Cancelling)
  • Motivation und Leistungsbereitschaft
  • leistungsstarke Internetverbindung

Benefits

  • attraktives monatliches Gehalt (1.200,00€)

  • 100% Home Office

  • Arbeitszeiten zwischen 08:00 - 17:00 Uhr (deutsche Uhrzeit)

  • maximal 40h von MO-FR (Wochende FREI)

  • 20 Urlaubstage + alle deutschen Feiertage frei

  • regelmäßige Coachings in verschiedenen Bereichen

  • Wenn du gerne in einem jungen, dynamischen Team arbeitest, bist du bei uns an der richtigen Stelle.

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