AVP, Enterprise Platforms

Chevron Federal Credit Union is one of the top-run credit unions in the country – and one of the largest, with $5 billion in assets. Yet our corporate culture is not stuffy: the Team Spirit Committee runs fun activities and charitable events throughout the year, and work-life balance, mutual respect, diversity, and providing a voice for every employee are all important to us. As you might imagine, we provide competitive pay and great benefits, including:

• Bonus/incentives for all regular employees
• 401(k) with 8% company contribution
• Medical, dental, and vision insurance for employees and dependents paid at 80%
• PTO and paid sabbaticals
• Tuition reimbursement

GENERAL SUMMARY

Leads CFCU’s Enterprise Platforms function, with responsibility for the technical and operational strategy, performance, and delivery of workflow, integration, automation, and emerging AI platforms—including Salesforce, ServiceNow, Boomi, Zapier, and Microsoft Copilot—that support internal operations and member-facing experiences.

Leads teams across product management, integration engineering, and operations, and partners across the enterprise to deliver secure, scalable solutions and measurable outcomes through effective governance, roadmaps, and vendor-led execution in a regulated financial services environment.

POSITION REQUIREMENTS

EXPERIENCE and EDUCATION

• 7 to 10 years of enterprise platforms or technology leadership experience required.
• Bachelor’s degree required; MBA or related advanced degree preferred.
• Equivalent combination of education and experience may substitute for stated qualifications.
• Experience managing enterprise platform ecosystems, including technologies such as Salesforce, ServiceNow, Boomi, or comparable platforms.
• Experience in financial services is preferred.

KEY ACCOUNTABILITIES

• Own the Enterprise Platforms strategy, roadmap, and execution across all supported platforms
• Deliver measurable improvements in platform performance, reliability, and business outcomes
• Lead a vendor-centric delivery model, ensuring quality, accountability, and cost-effective execution
• Establish governance for intake, prioritization, and lifecycle management of platform work
• Enable adoption of automation and AI capabilities aligned with enterprise governance

KNOWLEDGE and SKILLS

• Strong leadership and strategic thinking ability
• Deep understanding of enterprise platforms and integrations, including Salesforce, ServiceNow, Boomi, or comparable technologies
• Experience with governance and vendor management
• Strong analytical and communication skills
• Ability to write and speak effectively in English using correct spelling and grammar.
• Basic math skills including the ability to compute rates, ratios, and percentages using a 10-key.
• Proficient in the use of basic applications in a Windows-based environment, including Outlook, Word, and Excel. Moderate keyboard skills at 40 wpm.
• Excellent customer service skills.

COMPETENCIES

• Ability to learn quickly and adapt to change; ability to quickly learn specialized applications and systems.
• Initiative and self-direction.
• Ability to effectively communicate and collaborate with people at all levels.
• Sound problem-solving and decision-making ability, including the ability to prioritize. 
• Ability to understand and align with our core competencies through daily projects and tasks:

 PHYSICAL DEMANDS

• Work involves extensive use of computers, up to eight hours per day. Appropriate vision, dexterity, and other physical abilities are required.
• May include occasional pushing, pulling, or carrying objects weighing up to 20 pounds.
• Must be able to speak and present on the telephone and/or through digital means of communication, including but not limited to Zoom/Teams/or other video technologies.

We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the position.

SALARY AND BENEFITS:

Salary is based on qualifications and geographical location (Zone). Benefit information can be located on our Careers page here: https://www.chevronfcu.org/about-us/careers 

Zone 1: $141,728.00 - $194,876.00

Zone 2: $128,972.48 - $177,337.16

Zone 3: $119,051.52 - $163,695.84

Zone 4: $113,382.40 - $155,900.80

This position is eligible to participate in the Corporate Incentive Plan. Annual incentive opportunity ranges from 0–8% of incentive eligible earnings, based on a combination of institutional performance (0–2%) and individual performance (0–6%). Incentive payments are discretionary and subject to approval.

EQUAL EMPLOYMENT OPPORTUNITY STATEMENT:

Chevron Federal Credit Union (CFCU) is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, veteran status, disability, sexual orientation, gender identity, or any other protected status. CFCU participates in E-Verify.

If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact us at 800-232-8101 for assistance.

CFCU Is CPRA Compliant for California Employees and Applicants, to review the Notice at Collection, click here. To submit a request, please refer to the Careers page for the CPRA Request Form.

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