Authorization / Eligibility Representative | Austin Radiological Association | Remote

Job Description:

JOIN ARA DIAGNOSTIC IMAGING (A Radiology Partners practice): Make a local impact in the Greater Austin, TX area!

At Austin Radiological Association (ARA Diagnostic Imaging), we believe transforming radiology starts with investing in the people who deliver care every day. As a practice of Radiology Partners (RP), ARA combines a strong local presence across Austin with the support and resources of a leading national radiology organization—delivering exceptional outpatient imaging while offering healthcare professionals meaningful, sustainable careers.

ABOUT ARA DIAGNOSTIC IMAGING & RADIOLOGY PARTNERS, INC.

Since 1954, Austin Radiological Association (ARA Diagnostic Imaging) has been a trusted leader in medical imaging across Central Texas, providing high-quality, patient-focused care through 18 state-of-the-art outpatient imaging centers and partnerships with 24 area hospitals throughout the Austin market.

As a proud practice of Radiology Partners since 2019, ARA combines trusted local care with the strength of a national radiology organization, offering advanced diagnostic technology, access to hundreds of board-certified radiologists, enhanced AI capabilities, and a commitment to innovation, quality, and convenient community-based care.

Together, RP and ARA Diagnostic Imaging we are redefining how imaging supports patients, referring providers, and the clinicians who make care possible. When you join ARA, you’ll be backed by Radiology Partners (RP)—a nationally recognized organization that prioritizes clinical excellence and a people‑first culture.

WHY JOIN US:

• Competitive compensation and comprehensive total rewards
• True work-life balance in an outpatient setting—no on-call shifts or overnights
• Consistent RP standards with local leadership and support
• Opportunities for modality cross‑training and professional growth
• A fun, team-first culture at ARA —collaborative, supportive, and grounded in safety and trust

Radiology Partners has been Certified Great Place to Work™ for five consecutive years, reflecting the experiences of team members across our practices nationwide.

POSITION SUMMARY:

• Obtains documents, verifies, and conducts follow-up on insurance authorizations and insurance eligibility as required for scheduled exams.  Consults with supervisor on complex and/or difficult situations. 

• Enters data accurately into system, applying CPT codes to match authorization for exam. Consults with Modality Protocol, Clinical Managers, or technologist, as needed to ensure accuracy and smooth workflow.  

• Contacts insurance companies to obtain prior authorization and predetermination for exams ordered by practice providers.  Checks insurance eligibility to ensure that the information provided matches the insurance carrier’s database information. 

• Prepares written communication to notify appropriate staff of authorization updates and/or changes for insurance carriers.  In support of marketing efforts to enhance relationships with referring physician offices, interacts with external customers to inform and educate regarding authorization procedures.   Works collegially and professionally with all internal and external staff members and physicians.  

DESIRED PROFESSIONAL SKILLS AND EXPERIENCE:

• High school diploma or equivalent.  

• Post-secondary education preferred. 

• Experience with Radiology Information System (RIS) preferred. 
• Must possess excellent diction and communication skills, excellent telephone manner, excellent customer service and interpersonal skills. 

• Strong attention to detail, organizational, and problem-solving skills.  

FOR MORE INFORMATION:

Learn more about this opportunity here:

Link to Job Description here.

COMPENSATION & TOTAL REWARDS:

The hourly range for this position is $21.00-$25.00. Final determinations may vary based on several factors including but not limited to education, work experience, certifications, geographic location etc.

In addition to competitive pay, Radiology Partners offers a robust total rewards package, which may include:

• Health and wellness coverage options
• 401(k) with employer offerings
• Paid time off and paid holidays
• Incentive and productivity programs (where eligible)
• Family planning and telehealth benefits
  (All benefits subject to eligibility requirements.)

Radiology Partners is an equal opportunity employer. RP is committed to being an inclusive, safe and welcoming environment where everyone has equal access and equitable resources to reach their full potential. We are united by our Mission to Transform Radiology and in turn have an important impact on the patients we serve and the healthcare system overall. We hold that diversity is a key source of strength from which we will build a practice culture that is inclusive for all. Our goal is to empower and engage the voice of every teammate to promote awareness, compassion and a healthy respect for differences. 

CCPA Notice: When you submit a job application or resume, you are providing the Practice with the following categories of personal information that the Practice will use for the purpose of evaluating your candidacy for employment: (1) Personal Identifiers; and (2) Education and Employment History. 

Radiology Partners participates in E-verify.

Beware of Fraudulent Messages: Radiology Partners will never request payment, banking or other financial information in exchange for interviews or as part of the hiring process. Additionally, we will not send checks for deposit into your bank account at any stage of recruitment. All communication during the interview and hiring process should come from an email address ending in “@radpartners.com.” If you suspect you are receiving a fraudulent job offer or solicitation from Radiology Partners or one of our local practices, please email Talent@radpartners.com to notify our team.

RADIOLOGY PARTNERS OVERVIEW

Radiology Partners, through its owned and affiliated practices, is a leading radiology practice in the U.S., serving hospitals and other healthcare facilities across the nation. As a physician-led and physician-owned practice, we advance our bold mission by innovating across clinical value, technology, service and economics, while elevating the role of radiology and radiologists in healthcare. Using a proven healthcare services model, Radiology Partners provides consistent, high-quality care to patients, while delivering enhanced value to the hospitals, clinics, imaging centers and referring physicians we serve. 

Radiology Partners is an equal opportunity employer. RP is committed to being an inclusive, safe and welcoming environment where everyone has equal access and equitable resources to reach their full potential. We are united by our Mission to Transform Radiology and in turn have an important impact on the patients we serve and the healthcare system overall. We hold that diversity is a key source of strength from which we will build a practice culture that is inclusive for all. Our goal is to empower and engage the voice of every teammate to promote awareness, compassion, and a healthy respect for differences.

Radiology Partners participates in E-verify.