AU Event Concierge (018-943)

​​Looking for Filipino (Philippines-based) candidates

Job Role: Event Concierge

Compensation range: 1,000 - 2,000 AUD / Monthly

Work Schedule:             9:00 AM - 5:00 PM AEST

Who We Are: At Hunt St, we help Australian companies hire top remote talent in the Philippines. For this role, you will be formally employed through an Employer of Record (EOR) arrangement. We are not an outsourcing agency. All of our roles are 100% remote, so you’ll be able to work from home.

Who The Client Is:

The client is an Australian creative events and brand experience agency that specialises in designing and delivering immersive, high-impact events for brands. They focus on creating memorable experiences that connect audiences with brands through creative production, storytelling, interactive installations, and end-to-end event management.

The team works closely with clients from concept through to execution, combining creativity, precision, and strategic planning to deliver events that are not only visually impressive but also commercially meaningful. They value innovation, strong attention to detail, and a results-driven approach to helping brands build engagement, loyalty, and lasting audience impact.

Role Overview:

We are seeking experienced Event Concierge professionals to support high-profile conferences and events. This role requires hands-on expertise in event management platforms, particularly Cvent and EventsAir, along with a strong background in the events, meetings, and conference industry.

The ideal candidates will have at least 5 years of relevant experience and a solid understanding of end-to-end event coordination, with a focus on delivering seamless delegate experiences and operational support for project leads. This is a great opportunity for individuals who are highly organized, detail-oriented, and confident in managing both systems and delegate engagement.

Key Responsibilities: 

• Build and manage event registration websites using Cvent and EventsAir
• Handle delegate concierge services, including responding to inquiries and providing event-related assistance
• Delegate Management, including managing registrations on Events Air, invoicing, delegate communication, emails and phone support.
• Manage and support attendee communications before, during, and after events
• Cross-check event documentation to ensure accuracy and completeness
• Compile and prepare event reports for internal teams and clients
• Support the Project Lead in delivering event requirements, with a focus on enabling more client-facing activities
• Assist in troubleshooting registration or system-related issues as needed
• Ensure a smooth and professional delegate experience throughout the event lifecycle

Requirements

• Must have a minimum of 5 years experience in event management or a related field
• Strong working knowledge of Cvent and EventsAir is required
• Fluent in English (Written & Verbal)
• Experience in conferences, meetings, or corporate events industry is highly preferred
• Travel Management experience including management of hotel room blocks, attrition and liaising with flight providers
• Ability to manage multiple tasks and deadlines in a fast-paced environment
• Strong attention to detail, communication, and organizational skills
• Collaborative mindset, supporting senior project leads and broader event teams
• May support international clients and varying time zones depending on event requirements

Work Arrangement & Expectations:

This is a remote role that will be set up via an Employer of Record (EOR) service.

To ensure alignment and transparency, successful candidates will be expected to:

• Disclose any existing ongoing roles or client work
• Reflect this engagement on their LinkedIn profile