Associate\..Retail Banking Ops-Cards Operations Acq
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AI Summary
Responsible for the pre-screening of merchant agreements and KYC documents to ensure compliance with onboarding policies. Manages merchant communication and resolves issues related to POS and E-commerce configuration.
Possess an understanding of payment processing, regulations and processes and uses his/her knowledge in relevance to merchant onboarding and configuration
Complete understanding of policy and procedures related to onboarding of POS/ECom merchants and ensure adherence to policy
Understanding pre-screening of Merchant Agreements, KYC documents, Trade license, MOA, performing of system related checks etc. and raise exceptions if any
Merchant communication and issue resolution are done on time and timely follow up and closure is done to issues.
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