Architect, ServiceNow
Department: ServiceNow
Employment Type: Full Time
Location: Remote
Compensation: $190,000 - $225,000 / year
Description
At Nüvitek, customer success is our Ethos; together, we drive transformational outcomes. We only succeed when our customers succeed. We partner with our customers to achieve business objectives by using our proven customer-centric, value-driven business practices and service delivery methodologies.
As an Architect, ServiceNow specializing in Integrated Risk Management (IRM) and Governance, Risk, and Compliance (GRC), you will provide technical leadership in designing and delivering enterprise ServiceNow solutions. You will work alongside developers, technical teams, and business stakeholders to build secure, scalable applications that support audit management, risk assessment, regulatory compliance, and organizational oversight. This role combines hands-on development with solution architecture, technical decision-making, and team mentorship to ensure platform enhancements align with enterprise standards and long-term business objectives.
In assuming this position, you will be a critical contributor to meeting Nüvitek's mission: To deliver innovative, cost-effective solutions and services that enable our customers to rapidly adapt to dynamic environments.
Location: Chantilly, VA (Government/Contractor SCIF) – Remote
Clearance: U.S. Citizenship Required. Active Top Secret (TS) clearance required at time of hire. TS/SCI eligibility required; active TS/SCI preferred. Polygraph eligibility preferred for certain assignments.
In assuming this position, you will be a critical contributor to meeting Nuvitek's mission: To deliver innovative, cost-effective solutions and services that enable our customers to rapidly adapt to dynamic environments.
What you will do
- Lead the technical design, development, and implementation of enterprise ServiceNow applications supporting governance, risk management, compliance, and audit operations.
- Translate approved architecture designs and business requirements into technical solutions, ensuring applications are scalable, maintainable, and aligned with ServiceNow platform standards.
- Develop scoped applications that extend native ServiceNow GRC/IRM capabilities while preserving out-of-the-box functionality and minimizing unnecessary customization.
- Establish application data structures and relationships to support audit engagements, control objectives, evidence management, findings, recommendations, and corrective action tracking.
- Design and implement application security models using access control lists (ACLs), role-based permissions, assignment groups, and record-level security to protect sensitive information.
- Configure application access and visibility rules to ensure users can only view or modify records appropriate to their responsibilities and authorization levels.
- Develop end-to-end workflows that support audit planning, engagement management, fieldwork, supervisory reviews, reporting, findings, and corrective action follow-up.
- Configure and customize ServiceNow Project Portfolio Management (PPM) capabilities to support project intake, prioritization, approvals, and coordination with GRC/IRM processes.
- Build integrations and automated processes that synchronize information across ServiceNow modules and maintain consistency throughout application workflows.
- Develop interactive workspace and Service Portal experiences that improve usability, support business processes, and provide appropriate visibility into operational activities.
- Implement Flow Designer automation for task assignments, approval routing, notifications, review processes, and workflow completion requirements.
- Design and configure risk and compliance solutions that support entity management, control objectives, control assignments, attestations, and testing activities.
- Support the implementation and maintenance of enterprise control frameworks, including mapping controls to applicable entities and business functions.
- Develop solutions for tracking audit findings, recommendations, remediation activities, and corrective action plans.
- Plan and execute data migration activities from legacy systems into ServiceNow, including data mapping, transformation, validation, and reconciliation.
- Establish technical documentation, including architecture diagrams, design decisions, development standards, and implementation procedures.
- Lead technical reviews of code, application configurations, and update sets to ensure quality, security, maintainability, and upgrade compatibility.
- Participate in architecture reviews and present proposed solutions, technical recommendations, and implementation decisions to senior stakeholders.
- Provide technical direction, mentorship, and development guidance to engineers and developers throughout the project lifecycle.
- Collaborate with project leadership, business process owners, and technical teams to manage backlogs, assess development priorities, and resolve complex technical challenges.
- Support Agile delivery activities, including sprint planning, backlog refinement, technical estimation, and retrospectives.
- Oversee technical testing, user acceptance testing (UAT), deployment preparation, knowledge transfer, and post-implementation support.
What you will bring
- Bachelor's degree in Computer Science, Information Systems, or a related technical field, or equivalent education and professional experience.
- Minimum of 8 years of relevant professional experience.
- Extensive hands-on experience designing, developing, and implementing ServiceNow solutions, particularly within GRC and IRM.
- Strong functional knowledge of ServiceNow Risk Management, Audit Management, and Policy and Compliance Management.
- Experience configuring GRC/IRM data structures, including entities, entity types, controls, control objectives, and related assessment records.
- Demonstrated experience developing scoped applications that extend native ServiceNow functionality while maintaining platform upgrade compatibility.
- Strong understanding of ServiceNow application architecture, data relationships, application scope, and platform security.
- Experience implementing advanced access controls using ACLs, role-based permissions, assignment groups, and record-level security.
- Proficiency with ServiceNow Flow Designer, including complex workflows, subflows, approval processes, and automated notifications.
- Experience with ServiceNow PPM or Strategic Portfolio Management (SPM), including project intake, approvals, project lifecycle management, and cross-module integrations.
- Experience developing and customizing ServiceNow Workspaces, Service Portals, forms, dashboards, and user interfaces.
- Understanding of audit and compliance processes, including audit engagements, work programs, evidence collection, findings, recommendations, and corrective action plans.
- Experience designing and implementing data migration solutions using Import Sets, Transform Maps, and data validation techniques.
- Strong ServiceNow development skills, including JavaScript, business rules, Script Includes, client scripts, and platform configuration.
- Experience producing technical architecture documentation, evaluating design alternatives, and communicating technical decisions to stakeholders.
- Demonstrated ability to lead technical teams, conduct code reviews, establish development standards, and mentor other developers.
- Experience working in Agile delivery environments and managing technical priorities across multiple workstreams.
- Ability to work independently, make sound technical decisions, and lead complex development initiatives.
- U.S. Citizenship required.
- Active Top Secret (TS) security clearance required at time of hire.
- TS/SCI eligibility required; active TS/SCI preferred.
- Ability to access and support classified environments, including JWICS, as required by the assignment.
Required Certifications:
- CompTIA Security+
- ServiceNow Certified System Administrator (CSA).
- ServiceNow Certified Application Developer (CAD).
- ServiceNow Certified Implementation Specialist – Risk and Compliance (GRC/IRM).
It would be great if you also had
- ServiceNow Certified Technical Architect (CTA), or actively pursuing certification.
- ServiceNow Certified Implementation Specialist – Strategic Portfolio Management (SPM/PPM).
- Certified Information Systems Auditor (CISA).
- Certified Internal Auditor (CIA).
- ITIL 4 Foundation certification.
- Experience supporting Inspector General (IG) offices, internal audit organizations, or government oversight functions.
- Familiarity with Generally Accepted Government Auditing Standards (GAGAS).
- Experience implementing enterprise audit management, risk assessment, and compliance programs.
- Knowledge of common control frameworks and control mapping methodologies.
- Experience integrating ServiceNow with external enterprise applications and legacy data repositories.
- Familiarity with ServiceNow platform governance, architecture review processes, and enterprise development standards.
- Experience supporting classified federal government environments and working with sensitive information.
- Strong presentation and stakeholder management skills, including the ability to communicate complex technical concepts to executive audiences.
- Experience leading technical teams, mentoring developers, and facilitating knowledge-sharing sessions.
Benefits
Nuvitek is proud to offer a comprehensive benefits package:
- Medical Insurance
- Dental Insurance
- Vision Insurance
- Disability and Life Insurance
- Parental Leave
- 401K
- Paid Time Off
Equal Opportunity Employer Statement
Nuvitek is an equal-opportunity employer as to all protected groups, including protected veterans and individuals with disabilities.
AI & Interview Technology Disclosure
Nüvitek uses artificial intelligence (AI) technology to assist with the review and organization of job applications. AI-assisted tools may be used to help identify application information relevant to the position; however, AI does not make hiring decisions. Employment decisions are made by Nüvitek through human review and consideration of candidate qualifications.
During interviews, Nüvitek may use Google Gemini as a notetaking and meeting-assistance tool to help document and organize interview discussions. Candidates will be informed when AI-assisted notetaking is used during an interview.
— Sarah J.
·
Marketing Manager
★★★★★
Verified
