We are expanding our remote team and hiring dependable individuals who enjoy helping people, staying organized, and providing a positive experience from start to finish. Position Overview In this role, you will connect with members who have already requested information about available benefit programs. You will help schedule virtual appointments, confirm details, answer basic questions, and guide members through the next steps in a clear and professional way. No prior experience is required. Training and ongoing support are provided. What You'll Do Reach out to members who requested information Schedule virtual meetings using phone, video, and online tools Confirm appointment details and send reminders Explain the next steps in a simple way Answer general questions professionally Follow up with members who need additional support Keep notes, records, and appointment details organized Update basic information in the system Track appointments and follow-ups using digital tools Participate in training, coaching, and team meetings What We Provide 100% remote work-from-home position Flexible schedule options No cold calling Weekly pay structure Bonus and incentive opportunities Full training Ongoing mentorship and support Medical reimbursement options for qualifying individuals Career advancement opportunities Leadership development Recognition programs and team events Supportive team environment What We're Looking For Strong communication skills Friendly and professional attitude Reliable and self-motivated Comfortable speaking with people by phone or video Organized and detail-oriented Able to manage appointments and follow-ups Basic computer skills Comfortable using online systems Willing to learn and follow a structured process Positive, client-focused mindset Experience in customer service, appointment setting, call center work, client support, sales, or administration is helpful but not required. Applicants must be legally authorized to work in the United States. This opportunity is ideal for someone looking for remote work, training, flexibility, mentorship, and long-term growth in a supportive team environment.