The Application Systems Analyst II acts as a liaison between business stakeholders and technical teams to analyze, implement, and maintain enterprise business applications. Responsibilities include troubleshooting system issues, performing root cause analysis, and providing Tier II support to ensure optimal application performance.
Job Title: Application Systems Analyst II Location: Remote Required Clearance: Active Public Trust Certifications: DoD 8570 Information Assurance Technical Level II (IAT Level II) Certification required. Required Education:Highschool Diploma/GED Required Experience: 3–5 years of experience supporting enterprise business applications, systems analysis, or application administration
Position Description: Evanhoe is seeking an Application Systems Analyst II who is an experienced IT professional responsible for analyzing, implementing, maintaining, and supporting enterprise business applications. This role serves as the liaison between business stakeholders and technical teams to ensure business requirements are translated into effective technology solutions. The Application Systems Analyst II performs system analysis, application configuration, troubleshooting, testing, documentation, and production support while contributing to application enhancements and process improvements.
Primary Responsibilities:
Analyze, support, and maintain enterprise business applications to ensure optimal performance and availability
Serve as the primary point of contact for assigned applications and business units
Troubleshoot and resolve application issues, system errors, and performance problems
Perform root cause analysis and implement corrective actions
Provide Tier II application support to end users
Coordinate with developers, infrastructure teams, and vendors to resolve complex technical issues
Monitor application health, availability, and performance using enterprise monitoring tools
Configure and maintain enterprise applications based on business requirements
Support application deployments, upgrades, patches, and enhancements
Participate in software implementation and system integration projects
Experience troubleshooting application and system issues
Working knowledge of the Software Development Life Cycle (SDLC)
Desired Qualifications
Bachelor’s Degree
Experience supporting Federal Government or public sector IT environments
Experience with ServiceNow, Salesforce, Microsoft Dynamics, SharePoint, or other enterprise platforms
Experience using IT Service Management (ITSM) tools such as ServiceNow, Jira, or Remedy
The anticipated salary range for this position is $90,000- $104,000.
The pay range for this job is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) job responsibilities, education, certifications, experience, as well as internal equity mapping and alignment with market data, or other applicable laws.
Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.
Evanhoe and Associates is an equal-opportunity employer. Evanhoe and Associates does not discriminate in employment on account of race, color, religion, national origin, citizenship status, ancestry, age, sex (including sexual harassment), sexual orientation, marital status, physical or mental disability, military status or unfavorable discharge from military service.
Evanhoe and Associates offers the following benefits:
401(k) with immediate vesting
Paid Federal Holidays
Tuition Reimbursement
Medical Insurance, including Vision and Dental Insurance
Employer-Paid Short-Term and Long-Term Disability
Employer Paid Life Insurance
Supplemental Life Insurance
FSA/HSA Programs
Commuter Benefits Program
Adoption Assistance Program
Employee Assistance Program (EAP)
Caregiver Support Program
Health Advocacy Program
Financial Wellbeing Support
NOTE: This job description is not intended to be an exhaustive list of all duties, responsibilities or qualifications associated with the job. It is intended to describe the general nature and work responsibilities of the position. This job description and the duties of this position are subject to change, modification and addition as deemed necessary by the Company.
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