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Valce Talent Solutions

Application support

Posted 5 months ago
2-5 years experience
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AI Summary

Validate end-user functionality on desktops and perform application testing, defect reproduction, and regression testing during migrations. Troubleshoot and resolve technical issues while providing clear updates and structured reporting on workload status.

Mandatory Skills:

• Azure on-premises experience- VD is moving from On Prem to Azure cloud so experience needed on Windows application knowledge, and some Azure components like login and permissions, network, storag.

• Application testing

• Troubleshooting experience

• Support experience- Good to have, not Must

• Good communication skills- Must Have

Technical Background:

• Validate end-user functionality on NDS.Next desktops (e.g., M365 suite, firmwide common applications such as digital assistant tools, business applications from an internal app store, web applications, and line-of-business tools)

• Perform application testing, defect reproduction, and regression testing before and after migration

• Troubleshoot and resolve issues across Windows, applications, and desktop environment configurations. Issues will be routed by the helpdesk team

• Write clear user updates and technical notes; manage expectations and drive closure

• Provide structured reporting on assigned workload (status, risks, and blockers)

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