Responsibilities
- Provide L2/L3 support for enterprise application packaging and deployment services.
- Create, maintain, and support application packages using MSI, MST, MSIX, EXE, App-V, and other packaging technologies.
- Develop and customize application deployment solutions using PowerShell and PSADT (PowerShell App Deployment Toolkit).
- Package, test, troubleshoot, and deploy applications through Microsoft SCCM/MECM and Microsoft Intune.
- Perform application discovery, installation analysis, compatibility assessment, and deployment testing.
- Create silent installation and uninstallation packages for enterprise software deployments.
- Conduct User Acceptance Testing (UAT), pilot deployments, and production rollouts while ensuring deployment success.
- Troubleshoot application installation failures, deployment issues, detection method failures, and user-reported software problems.
- Manage application lifecycle activities, including packaging, deployment, updates, upgrades, patching, and retirement.
- Support software distribution, Software Center administration, and endpoint deployment activities.
- Work closely with application owners, infrastructure teams, security teams, and service desk teams to ensure successful software delivery.
- Package and optimize applications for VDI environments, including Azure Virtual Desktop (AVD), Windows 365, and VMware Horizon environments.
- Create and maintain deployment documentation, packaging standards, operating procedures, and knowledge base articles.
- Develop automation solutions to improve packaging efficiency and reduce manual effort.
- Perform root cause analysis for complex application deployment issues and implement preventive measures.
- Ensure compliance with organizational security, software licensing, and operational standards.
- Participate in change management, release management, and application deployment governance processes.
- Support application modernization initiatives, including migration from SCCM to Intune and adoption of modern application management practices.
Qualifications
Education
- Bachelor's degree in Computer Science, Information Technology, Engineering, or a related field.
Experience
- 3–6 years of experience in Application Packaging, Software Distribution, or Endpoint Management.
- Hands-on experience packaging and deploying applications in enterprise environments.
- Experience with SCCM/MECM, Microsoft Intune, and modern endpoint management platforms.
- Experience supporting large-scale desktop, virtual desktop, and endpoint environments.
Technical Skills
- Strong experience in Application Packaging and Software Deployment.
- Hands-on expertise with:
- MSI
- MST
- MSIX
- EXE packaging
- PSADT (PowerShell App Deployment Toolkit)
- PowerShell scripting
- Experience creating installation, upgrade, and uninstallation packages.
- Strong knowledge of Microsoft SCCM/MECM application deployment and software distribution.
- Experience with Microsoft Intune application deployment and lifecycle management.
- Familiarity with Software Center, detection methods, requirement rules, dependencies, and supersedence configurations.
- Experience troubleshooting deployment failures, installation issues, and application compatibility problems.
- Knowledge of Windows 10/11, Active Directory, Group Policy, and Endpoint Management.
- Experience packaging applications for VDI platforms including:
- Azure Virtual Desktop (AVD)
- Windows 365
- VMware Horizon
- Citrix Virtual Apps and Desktops (preferred)
- Experience with application testing, validation, and release management processes.
- Understanding of software licensing, security requirements, and enterprise software standards.
- Strong scripting and automation skills using PowerShell.
Preferred Qualifications
- Microsoft Certified Endpoint Administrator Associate.
- Microsoft Intune Administrator or Modern Workplace certifications.
- ITIL Foundation Certification.
- Experience with application virtualization technologies such as App-V.
- Experience working in managed services or large enterprise environments.
Key Competencies
- Strong troubleshooting and analytical skills.
- Excellent application packaging and deployment expertise.
- Ability to automate repetitive tasks and improve operational efficiency.
- Strong documentation and process-oriented mindset.
- Effective stakeholder and customer communication skills.
- Ability to manage multiple packaging requests and project deliverables simultaneously.
- Strong attention to detail and commitment to quality.
- Team-oriented approach with focus on operational excellence and continuous improvement.
At Zensar, we’re
“experience-led everything”. We are committed to conceptualizing, designing, engineering, marketing, and managing digital solutions and experiences for over 130 leading enterprises. We are a company driven by a bold purpose:
Together, we shape experiences for better futures. Whether for our clients, our people, or the world around us, this belief powers everything we do. At the heart of our culture is
ONE with Client - a set of four core values that reflect who we are and how we work:
One Zensar, Nurturing, Empowering, and Client Focus.
Part of the $4.8 billion RPG Group, we’re a community of 10,000+ innovators across 30+ global locations, including Milpitas, Seattle, Princeton, Cape Town, London, Zurich, Singapore, and Mexico City. Explore
Life at Zensar and join us to
Grow. Own. Achieve. Learn. to be the best version of yourself.
We believe the best work happens when individuality is celebrated, growth is encouraged, and well-being is prioritized. We are an equal employment opportunity (EEO) and affirmative action employer, committed to creating an inclusive workplace. All qualified applicants will be considered without regard to race, creed, color, ancestry, religion, sex, national origin, citizenship, age, sexual orientation, gender identity, disability, marital status, family medical leave status, or protected veteran status.
— Sarah J.
·
Marketing Manager
★★★★★
Verified
