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The Application Engineer provides expert technical support and solutions to customers while collaborating with sales and engineering teams to drive business growth. Responsibilities include conducting product demonstrations, preparing technical proposals, and ensuring the optimal application of fluid handling technologies.
Trillium Flow Technologies, founded on a legacy of premier products and services, provides mission-critical pumps and aftermarket services for core societal infrastructure that includes water and wastewater, power generation including nuclear power, food and beverage, oil and gas equipment and general industry. Trillium is very customer centric to meet specific needs, provides innovative engineering design with a global footprint that is focused on meeting our customers’ original equipment and aftermarket needs.
The Application Engineer at Trillium Flow Technologies is a key technical role responsible for providing expert application support and technical solutions to customers while promoting the company’s products and services. This position partners closely with customers, sales, and internal engineering teams to ensure optimal application of Trillium’s fluid handling technologies, driving customer satisfaction, technical excellence, and business growth.
The following responsibilities outline the primary results this role is expected to accomplish, including but not limited to:
Collaborate with customers to understand technical requirements and operational challenges, providing tailored solutions utilizing Trillium Flow Technologies’ products and services
Conduct product demonstrations, technical presentations, and customer training sessions highlighting the features and benefits of Trillium’s fluid handling solutions
Partner with the sales team to develop technical proposals and application recommendations aligned with customer needs and product capabilities
Provide technical support throughout the sales process, including responding to inquiries, troubleshooting application issues, and assisting with product selection
Collaborate with engineering and product development teams to communicate customer feedback, identify product improvements, and support the development of new solutions
Analyze application data and system requirements to recommend appropriate products, materials, and configurations for specific customer applications
Prepare, maintain, and update technical documentation such as application notes, product specifications, and installation guides
Stay current on industry trends, competitor offerings, and advancements in fluid handling technologies to effectively communicate value propositions
Participate in trade shows, industry events, and customer visits to promote Trillium Flow Technologies and build strong industry relationships
Observe and comply with all safety, ISO 9001, and ISO 14001 requirements
Adhere to the organization’s code of conduct, time and attendance policies, and all other company policies and procedures
Perform other duties as assigned
Bachelor’s degree in Mechanical Engineering or a related engineering discipline, or equivalent technical experience
Minimum of 3 years of experience in application engineering, technical sales support, or a related role within the manufacturing or fluid handling industry
Strong understanding of fluid dynamics, pump technologies, and related engineering principles
Excellent communication and interpersonal skills, with the ability to explain complex technical concepts to diverse audiences
Proven problem-solving skills and a customer-focused mindset
Ability to work collaboratively across sales, engineering, and product teams
Proficiency with technical software tools (e.g., CAD, simulation software) and Microsoft Office Suite
Willingness and ability to travel as required to support customer needs and sales initiatives
Trillium Flow Technologies is committed to an inclusive workplace, including hiring and retaining diverse talent. We are proud to be an Equal Opportunity/Affirmative Action Employer and it is our policy to provide equal opportunity to all people without regard to race, color, religion, national origin, ancestry, marital status, veteran status, age, disability, pregnancy, genetic information, citizenship status, sex, sexual orientation, gender identity or any other legally protected category. Trillium Flow is a background screening, drug-free workplace.
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