Analyst, Outreach Coordinator

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time.

Position Summary

The Analyst, Outreach Coordinator utilizes several tools to help close care gaps throughout the year. The Analyst, Outreach Coordinator will perform medical record reviews abstraction and interact with regional teams and other stakeholders to facilitate actions that improve healthcare outcomes such as increased preventive care compliance. The Analyst/Outreach Coordinator will be the subject matter expert regarding HEDIS measures.

Additional responsibilities to include but not limited to the following:

• Subject Matter Expert in Healthcare Effectiveness Data and Information Set (HEDIS®) improvement work
• Supports EMR provider engagement
• Active participation in workgroups
• Delivers quality information to internal and external constituents via written and verbal communication
• Actively seeks opportunities for process improvement resulting in efficient and effective work streams
• Support complex provider partners with HEDIS® gaps in care, remote medical record collection discussions and education.
• Work closely with EMR provider partners to enhance collaboration
• between provider and Aetna
• Provides support for HEDIS® quality initiatives
• Supports effective medical record capture for HEDIS® medical record review and abstraction of supplemental data

Required Qualifications

•  3 years' recent and related health care experience in any setting
• 1 year of Medicare experience and/or 1 year of HEDIS medical record abstraction experience
•  Ability to use standard corporate software packages and applications

Preferred Qualifications

• Experience successfully performing in an environment where daily/weekly productivity metrics are expected
•  Ability to work independently
•  Strong communication skills
•  Experience with EMR systems
•  Recent and related experience working with HEDIS®
•  Medicare Stars experience or health insurance experience
•  Health care related experience in clinical, managed care or quality management
•  Understanding of CPT/CPTII/ICD9/ICD10 coding and medical terminology

Education

• Bachelor’s Degree or equivalent work experience in Healthcare

Anticipated Weekly Hours

Time Type

Pay Range

The typical pay range for this role is:

This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls.  The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors.  This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. 
 

Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.

Great benefits for great people

We take pride in offering a comprehensive and competitive mix of pay and benefits that reflects our commitment to our colleagues and their families.

Additional details about available benefits are provided during the application process and on Benefits Moments.

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.