Analyst - Digital Product

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time.

Position Summary

This role serves as the bridge between business stakeholders and the product team, owning the "what" and "why" of what we build. You will lead requirements discovery across business, clinical, and operations partners — surfacing needs, reducing ambiguity, and converting messy stakeholder input into clean, validated requirements that the Technical Product Manager and engineering team can build against with confidence. Success in this role means engineering rarely has to guess: business rules are explicit, data definitions are agreed, and decisions are documented before a story enters a sprint.

Required Qualifications

• Proven experience running stakeholder discovery sessions with business, clinical, and/or operations teams to surface requirements, constraints, and dependencies
• Demonstrated ability to author clear, unambiguous requirements artifacts — business rules, data definitions, workflow diagrams, and decision matrices
• Strong instinct for identifying ambiguity, contradictions, and unstated assumptions; willingness to push stakeholders to make and document decisions
• Experience documenting conditional logic, decision trees, and data validation criteria for business processes
• Working familiarity with data concepts — sources, schemas, field-level mappings — and the ability to partner with data teams to define what fields mean and where they originate
• Hands-on experience with Jira: structuring epics and stories, maintaining requirement-to-story traceability, and ensuring continuity between discovery and delivery

Preferred Qualifications

• Healthcare domain experience, including any of: clinical coding systems (e.g., ICD, CPT, HCC), claims data, payer/provider operations, or risk adjustment
• Prior experience working alongside a Technical Product Manager or in a paired BA/TPM model
• Exposure to data modeling, ETL, or analytics workflows sufficient to converse credibly with data engineers
• Experience with diagramming and documentation tools (e.g., Lucidchart, Miro, Confluence) for workflow and decision documentation

Education

Bachelor's degree in Business, Information Systems, Healthcare Administration, or a related field, or equivalent professional experience.

Anticipated Weekly Hours

Time Type

Pay Range

The typical pay range for this role is:

This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls.  The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors.  This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. 
 

Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.

Great benefits for great people

We take pride in offering a comprehensive and competitive mix of pay and benefits that reflects our commitment to our colleagues and their families.

Additional details about available benefits are provided during the application process and on Benefits Moments.

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.