AMS Lead - Mainframe

At Sequoia Connect, we are a Talent-First Technology Ecosystem that redefines how elite professionals interact with the global digital landscape. We move beyond traditional models to act as a catalyst for the top 1% of global talent, connecting human potential with complex industrial execution. By joining our inner circle, you are not simply taking a position; you are aligning with a strategic partner dedicated to updating your "Human OS" and accelerating your growth through world-class, high-impact projects.

We are currently partnering with a global IT powerhouse that represents the connected world through innovative, customer-centric experiences. As a USD 6 billion organization and one of the top 7 IT service providers globally, our client empowers over 1,200 global customers—including several Fortune 500 companies—to "Rise™." With a massive network of 163,000+ professionals across 90 countries, they are at the absolute forefront of digital transformation, leveraging next-generation technologies such as 5G, AI, Blockchain, and Quantum Computing.

This is your chance to thrive in a workplace recognized as one of the most sustainable corporations in the world. You will join an environment that values innovation and societal impact, working on end-to-end digital transformation projects for global leaders. If you are a driven professional looking for global career opportunities and exposure to high-impact projects within an international network of expertise, this is where you belong.

We are currently searching for a AMS Lead - Mainframe:

The Challenge (Responsibilities)

• Provide expert L2/L3 support for Mainframe applications operating in a fast-paced, 24x7 support environment.
• Monitor production systems meticulously to proactively identify, troubleshoot, and resolve system incidents.
• Perform comprehensive incident, service request, problem, and change management activities.
• Act as a primary liaison in customer-facing roles, driving effective stakeholder management and communication.

Your Profile (Requirements)

• Strong, proven experience working with COBOL, JCL, DB2, CICS, and VSAM.
• Hands-on experience executing Mainframe batch processing and utilizing enterprise job scheduling tools.
• High-Performance Mindset: Resilience, emotional intelligence, and a focus on agile delivery.
• Technologist DNA: A deep understanding of the difference between "coding" and "engineering."

Desired

• Familiarity with cloud-native foundations or AI coding assistants.

Languages

• Advanced Oral English: For seamless collaboration with global teams.
• Advanced Spanish.

Special Notes

• None specified at this time.

Work Arrangement

We value flexibility to support your lifestyle. This position is available as:

• Remote

If you meet these qualifications and are pursuing new challenges, start your application on our website to join an award-winning employer. Explore all our job openings | Sequoia Career’s Page: https://www.sequoia-connect.com/careers/

Requirements

• Provide L2/L3 support for Mainframe applications in a 24x7 support environment.
• Monitor production systems and proactively identify and resolve incidents.
• Perform incident, service request, problem, and change management activities.
• Strong experience in COBOL, JCL, DB2, CICS, VSAM.
• Experience with Mainframe batch processing and job scheduling tools.
• Experience in customer-facing roles and stakeholder management.