AI Incubator Program Lead/SME (Federal)
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AI Summary
Lead the operationalization of a Generative AI Incubator at the Department of Veterans Affairs to enable employee experimentation with GenAI solutions. Responsibilities include defining intake processes, authoring self-service playbooks, and managing AI Lab proof-of-concept efforts.
Job Title: AI Incubator Program Lead/SME (Federal)
Overview Lead the operationalization of a Generative AI Incubator at the Department of Veterans Affairs, enabling VA employees to experiment with GenAI solutions. This is a client-facing program management role at the intersection of AI product knowledge and government consulting.
Responsibilities
- Define and document incubator intake processes, SME consult workflows, and PoC tracking mechanisms
- Write and maintain 5–10 Self-Service Playbooks for VA employees at varying technical levels
- Develop and execute a Communication Plan to announce the incubator VA-wide
- Facilitate requirements-gathering sessions with VA stakeholders; manage follow-through on action items
- Triage intake requests and own status communications back to requesters
- Conduct and document SME consults — targeting 20+ per period of performance with >4/5 satisfaction
- Coordinate four AI Lab proof-of-concept efforts with measurable outcomes
- Author User Satisfaction Reports for each SME consult; manage VA review/approval cycle
- Track satisfaction metrics and report on incubator effectiveness
Required Qualifications
- 5+ years in program or product management, ideally in federal IT or digital transformation
- Experience standing up or operationalizing a new program or service offering (not just running an established one)
- Strong technical fluency in generative AI — enough to run credible SME consults and write useful playbooks, not necessarily to build models
- Demonstrated ability to produce government-approvable deliverables (plans, reports, playbooks) — clear writing is essential
- Experience working inside or alongside a federal agency; understands VA or similar large bureaucracy cadence
Preferred Qualifications
- Prior VA, DoD, or HHS experience
- Familiarity with AI tools in the federal/FedRAMP ecosystem (e.g., Azure OpenAI, AWS Bedrock, VA-approved platforms)
- Experience with change management or user adoption programs
- Background in user research or satisfaction measurement
Salary Range-$190k-$200k
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