Agile Practitioner 2

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, and data they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits, and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing together.

As an Agile Practitioner 2 within Optum Technology (supporting UHC Technology Provider), you will act as an Execution Lead closely partnering with the Product Manager and IT Delivery Owner to guide an Agile Release Train (ART). In this role, you will establish program-level cadence, align cross-functional dependencies, and actively manage program deliverables, risks, and quality. Additionally, you will drive continuous delivery innovation by designing, developing, and deploying AI-powered solutions and automations into software delivery processes. Working cross-functionally across strategy, methodology, and execution, you will play a key role in empowering provider technology teams and advancing healthcare technology solutions.

You will enjoy the flexibility to telecommute* from anywhere within the U.S. as you take on some tough challenges.

Primary Responsibilities:

• Act as Execution Lead, closely partnering with the Product Manager and IT Delivery Owner to guide one Agile Release Train (ART)
• Establish program-level cadence and drive program-level ceremonies (e.g., PI Planning, Product Management Council, Scrum of Scrums, Release Train Retrospectives, HIP Sprint)
• Design, develop, and deploy AI-powered solutions and automations to address complex delivery challenges, streamline program workflows, and optimize release train performance with emphasis on responsible AI use
• Work with other program leaders to drive the definition and refinement of the program backlog, ensuring cross-value stream coordination and collaboration
• Maintain metrics that provide visibility to stakeholders on program-level plans, progress, delivery quality, and performance
• Facilitate alignment of dependencies between the program team and third parties, release managers, or between the team and other Scrum Teams
• Evaluate emerging technology and AI trends to inform solution design, process optimization, and strategic delivery innovation
• Work cross-functionally to align strategy, methodology, and execution while actively managing program scope, budget, risks, issues, deliverables, and schedule of individual program tasks
• AI Builder  

Design, develop, and deploy AI-powered solutions to address complex business challenges with emphasis on responsible use of AI  

You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear directions on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

• Bachelor's degree OR equivalent experience of 4 years in lieu of degree
• 3+ years of experience in an Agile Delivery Lead, Release Train Engineer, or Scrum Master role guiding program-level delivery or Agile Release Trains (ARTs)
• 3+ years of experience facilitating program-level ceremonies such as PI Planning, Scrum of Scrums, and Release Train Retrospectives
• 3+ years of experience managing program scope, schedule, budget, and alignment across complex enterprise engineering teams
• 2+ years of experience managing program scope, risks, issues, dependencies, and delivery metrics using enterprise tools (e.g., Jira, Jira Align, Azure DevOps)
• 2+ years of experience partnering with Product Managers and IT Delivery Owners to define and refine program backlogs across cross-functional teams
• 1+ years of experience designing, building, or deploying AI-powered tools and automations to streamline software delivery workflows

Preferred Qualifications:

• Agile or SAFe certifications (e.g., SAFe Release Train Engineer (RTE), SAFe Practice Consultant (SPC), Certified ScrumMaster (CSM), or Professional Scrum Master (PSM))
• Hands-on experience building or integrating machine learning models, generative AI APIs, or automated workflow extensions into program delivery frameworks or CI/CD pipelines
• Experience in healthcare technology, specifically supporting provider tools, claims, or clinical experience systems
• Proven track record managing program scope, schedule, budget, and alignment across complex enterprise engineering teams
• Strong conflict resolution, dependency management, facilitation, and servant-leadership skills

*All Telecommuters will be required to adhere to UnitedHealth Group’s Telecommuter Policy.

Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you’ll find a far-reaching choice of benefits and incentives. The salary for this role will range from $91,700 - $163,700 annually based on full-time employment. We comply with all minimum wage laws as applicable.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. 

Application Deadline: This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants. 

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone–of every race, gender, sexuality, age, location, and income–deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes — an enterprise priority reflected in our mission.

UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.

UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.

#RPO #GREEN