AES-Copilot

We are seeking a highly motivated and customer-focused Copilot & Business Applications Support Analyst (L1/L2) to provide operational, functional, and technical support for Microsoft Copilot for Microsoft 365, Power Platform solutions, and internal business applications.

The role will serve as the first and second line of support for users experiencing issues related to application access, performance, functionality, reporting, integrations, workflows, and Copilot capabilities. The analyst will be responsible for troubleshooting incidents, fulfilling service requests, managing user access, supporting business applications, and ensuring a seamless user experience across the enterprise technology landscape.

At Zensar, we’re “experience-led everything”. We are committed to conceptualizing, designing, engineering, marketing, and managing digital solutions and experiences for over 130 leading enterprises. We are a company driven by a bold purpose: Together, we shape experiences for better futures. Whether for our clients, our people, or the world around us, this belief powers everything we do. At the heart of our culture is ONE with Client - a set of four core values that reflect who we are and how we work: One Zensar, Nurturing, Empowering, and Client Focus.

Part of the $4.8 billion RPG Group, we’re a community of 10,000+ innovators across 30+ global locations, including Milpitas, Seattle, Princeton, Cape Town, London, Zurich, Singapore, and Mexico City. Explore Life at Zensar and join us to Grow. Own. Achieve. Learn. to be the best version of yourself.

We believe the best work happens when individuality is celebrated, growth is encouraged, and well-being is prioritized. We are an equal employment opportunity (EEO) and affirmative action employer, committed to creating an inclusive workplace. All qualified applicants will be considered without regard to race, creed, color, ancestry, religion, sex, national origin, citizenship, age, sexual orientation, gender identity, disability, marital status, family medical leave status, or protected veteran status.