Deliver virtual acute and primary care services including assessment, diagnosis, and treatment through text, phone, and video. Manage high-volume wellness visits while ensuring accurate documentation and proactive engagement with high-risk members.
Job Details: Job Location: 769 - REMOTE - Chattanooga, TN, Position Type: Full Time, Salary Range: Undisclosed, Job Shift: Day, Job Category: Health Care, Work Status: Full Time
Schedule: 8-hour shifts Mon-Sun (40hrs/wk, schedule will be given upon hire and does not change)
Location: Remote
About One to One Health
At One to One Health, we're reimagining what healthcare can be. Founded by a primary care physician, our mission is simple: remove barriers to care and create better healthcare experiences for patients, providers, and employers alike.
Through onsite, near-site, and virtual care solutions, we deliver accessible, relationship-driven healthcare that puts people first. Our team is united by a shared commitment to improving health outcomes, providing exceptional service, and making a meaningful impact in the communities we serve.
About TextCare
TextCare is One to One Health's virtual care platform, providing patients with convenient access to care through secure text messaging, phone, and video visits. Through this innovative care model, providers deliver acute care, primary care, support ongoing patient needs, and build trusted patient relationships while improving access, outcomes, and the overall patient experience.
Position Summary
TextCare Providers deliver virtual acute & primary care support through text, phone, and video from our corporate office in Chattanooga, TN. Providers build trusted patient relationships, coordinate follow-up care, and help improve access, outcomes, and overall patient experience within a text-centered care model.
Essential Responsibilities
Deliver virtual preventive, urgent, and primary care services, including assessment, diagnosis, treatment, medication reconciliation, health coaching, and referrals.
Complete a high volume of virtual wellness visits (HRAs & HIRs), ensuring timely, accurate, and thorough documentation.
Proactively engage high-risk members and those less likely to receive routine primary care.
Identify care gaps and improve members’ access to licensed providers and appropriate services.
Cross-train across virtual urgent care and primary care service lines.
Comply with all applicable laws, regulations, and organizational policies.
Perform other duties as assigned.
Required Qualifications
Ability to work Monday – Friday (8-hour shifts)
Completion of an accredited NP or PA program
Active Tennessee NP or PA license – or willingness to apply for one before start-date
Prescriptive authority
BLS certification
1+ years of relevant clinical experience
Preferred Qualifications
Previous Telehealth Experience
Previous Wellness visits experience
1+ years of primary care experience
Previous experience conducting virtual (telephonic, video) HIRs/HRAs
Multi-state licensure
Experience in urgent care or acute care environments
Typing speed of 65+ WPM
Why Join One to One Health?
Do good, help others. Make a meaningful impact on the lives of patients, families, and communities every day.
Be part of a mission-driven organization transforming healthcare through relationship-based care.
Work alongside a collaborative, supportive, and people-first team.
Enjoy comprehensive benefits designed to support your health, well-being, and future.
Grow your career while making a difference.
Additional Information
The above statements are intended to describe the general nature and level of work performed by individuals assigned to this position. They are not intended to be an exhaustive list of all duties, responsibilities, or qualifications required. Duties and responsibilities may change at any time with or without notice based on business needs.
Qualifications: