Adobe Experience Platform Technical Lead
(Sr. Strategist, Tech Services or Principal Strategist, Tech Services)

About the Role

We're looking for a seasoned Adobe Experience Platform (AEP) Technical Lead to join our team. In this role, you'll be the go-to expert for a suite of Adobe technologies – spanning AEP, Real-Time CDP, Adobe Journey Optimizer, and Customer Journey Analytics – serving clients across multiple industries.

You'll balance strategic thinking with hands-on execution: architecting solutions, building within the platforms, and guiding other developers through implementation. You'll work alongside a collaborative team of strategists, analysts, creatives, and engineers working across the broader tech ecosystem – including Salesforce, Marketo, Adobe Experience Manager, and Adobe Target – and you'll be a trusted voice in the room with our clients.

What You'll Do

Technical Leadership & Architecture

• Design and architect end-to-end AEP implementations, including data ingestion, schema design (XDM), identity resolution, and segmentation strategies
• Lead solution design sessions, translating business requirements into scalable, best-practice technical implementations
• Define implementation standards, patterns, and documentation for the AEP ecosystem across client engagements
• Break down complex technical implementations into clear, manageable tasks, delegating ownership to other developers and team members
• Conduct peer reviews of other developers' work, providing constructive technical feedback and ensuring quality and consistency
• Mentor and guide other developers working alongside you on AEP, RTCDP, AJO, and CJA

Hands-On Platform Work

• Configure and build within Adobe Experience Platform: data streams, datasets, schemas, sources, destinations, and merge policies
• Implement and manage Real-Time CDP audiences, identity graphs, and activation workflows to downstream channels and platforms
• Build and optimize customer journeys in Adobe Journey Optimizer, including triggers, decisioning logic, and cross-channel orchestration
• Set up and configure Customer Journey Analytics workspaces, connections, data views, and calculated metrics
• Collaborate with adjacent developers on integrations with AEM, Target, Marketo, Salesforce, Snowflake, and other ecosystem tools

Client Engagement & Advisory

• Serve as a subject matter expert for clients, helping them understand platform capabilities, constraints, and best practices
• Lead and participate in discovery sessions, technical workshops, and solution presentations
• Recommend implementation approaches based on industry experience, making trade-offs clear and actionable
• Translate complex technical concepts for non-technical stakeholders including marketing, strategy, and product teams
• Stay current with the Adobe product roadmap and proactively bring relevant updates and opportunities to client conversations

Cross-Functional Collaboration

• Work closely with strategists, analysts, and creatives to ensure technical solutions support campaign goals and data insights
• Coordinate with other platform developers (AEM, Salesforce, Target, Marketo) to deliver cohesive, integrated solutions
• Participate in sprint planning, backlog grooming, and technical discovery as part of an agile delivery team

What You Bring

Required

• 5+ years of experience working in the Adobe Experience Cloud ecosystem, with deep, hands-on expertise across AEP, RTCDP, AJO, and CJA
• Proven ability to architect and implement AEP solutions from the ground up, including XDM schema design, data ingestion pipelines, and identity resolution
• Experience activating audiences from RTCDP to paid media, email, Adobe Target, and other downstream destinations
• Hands-on AJO experience building multi-step customer journeys, decisioning, and cross-channel messaging
• Strong understanding of CJA configuration, including connections, data views, and Analysis Workspace reporting
• Experience with AEP RESTful APIs and Configuration as Code (CaC) best practices and techniques
• Experience guiding and reviewing the work of other developers, with a strong eye for implementation quality
• Comfortable presenting technical solutions and recommendations directly to clients and stakeholders
• Familiarity with adjacent technologies including AEM, Adobe Target, Salesforce, or other marketing/data platforms

Nice to Have

• Adobe certifications (e.g., Adobe Certified Expert in RTCDP, CJA or AJO)
• Experience with data engineering concepts: SQL, ETL pipelines, API integrations, or event streaming
• Familiarity with web data collection via Adobe Web SDK / alloy.js or Launch/Tags
• Agency or consultancy background with experience managing multiple client engagements simultaneously
• Understanding of data privacy frameworks (GDPR, CCPA) and how they apply to customer data platforms

Why This Role

• Work on complex, high-impact engagements across a diverse client portfolio
• Shape how our practice approaches the Adobe ecosystem – your architecture decisions matter
• Collaborate with experienced practitioners across the full digital experience stack
• Grow your craft in a team that values technical depth and client partnership equally