Administration Officer - Tokoko Outreach

At Lives Lived Well, we’ve been supporting people impacted by alcohol and other drugs for over 50 years. We also provide services for mental health, gambling concerns, and support for people transitioning from correctional centres. As a values-driven organisation focused on clinical excellence and innovation, we’re growing fast - and we’d love you to be part of our journey.

Administration Officer - Tokoko Outreach

Bundaberg or Flexible Location (Remote, Hybrid or Office-Based) | 15.2 hours per week | Fixed-Term to 30 June 2027
SCHADS Level 3 | $80,007 - $85,798 per annum (pro rata) + Superannuation + Salary Packaging Benefits

Support Recovery. Keep Services Running. Make a Difference.

At Lives Lived Well, we believe recovery is possible.

We are seeking a highly organised and proactive Administration Officer to join our newly funded Tokoko Integrated Recovery Pathways Program in the Wide Bay region.

This role will provide critical administrative, project and operational support to a multidisciplinary team delivering recovery-focused alcohol and other drug services. You will play an important role in supporting the successful delivery of a program that strengthens recovery pathways before, during and after residential rehabilitation.

About the Role

As the Administration Officer, you will provide high-quality administrative, coordination and project support across the Tokoko Integrated Recovery Pathways Program.

Working closely with the Program Clinical Lead and wider team, you will support day-to-day operations, reporting requirements, stakeholder engagement activities, workforce coordination and program documentation.

This role is ideal for someone who enjoys working in a dynamic environment, managing competing priorities and contributing to meaningful work that supports individuals, families and communities.

Key Responsibilities

• Provide administrative support to program staff and stakeholders.
• Coordinate meetings, training sessions, stakeholder engagements and team activities.
• Assist with data entry, reporting, document preparation and program administration.
• Maintain records, databases, filing systems and confidential information.
• Support funding, reporting and compliance requirements.
• Prepare correspondence, presentations and meeting documentation.
• Assist with procurement, invoice processing and administrative workflows.
• Support onboarding, workforce administration and coordination activities.
• Contribute to quality improvement, audit and continuous improvement processes.
• Respond to enquiries and provide professional customer service.

What We're Looking For

To succeed in this role, you will bring:

• Previous experience in administration, project support or office coordination roles.
• Strong organisational and time-management skills with the ability to manage competing priorities.
• Excellent attention to detail and accuracy.
• Strong Microsoft Office skills, including Outlook, Word, Excel and Teams.
• Experience maintaining confidential information and records.
• Well-developed written, verbal and interpersonal communication skills.
• Ability to work independently and collaboratively within a team environment.
• Demonstrated initiative, problem-solving skills and a proactive approach to work.
• Experience within health, community services, human services or not-for-profit organisations will be highly regarded.
• Current Australian Driver Licence.

Qualifications in Business Administration or a related field will be highly regarded but are not essential.

About Lives Lived Well

Lives Lived Well is a leading not-for-profit provider of alcohol and other drug, mental health and wellbeing services. Every day, our teams work alongside people, families and communities to improve wellbeing and support lasting recovery.

Our Values

The most successful people at Lives Lived Well are those who align with our values:

• We are humble, human and full of hope.
• We show up and share.
• We ask "Why not?" and "What's next?"
• We leave a positive wake.

Why Join Lives Lived Well?

When you join Lives Lived Well, you're joining an organisation committed to supporting recovery, wellbeing and positive change.

We offer:

• Five additional days of paid wellbeing leave each year (pro rata).
• Salary packaging benefits to increase your take-home pay.
• Wellspring employee discounts across hundreds of retailers.
• Employee Assistance Program for you and your family.
• Ongoing learning, development and career progression opportunities.
• The opportunity to support an innovative recovery pathways program making a positive difference across the Wide Bay region.
• A genuinely inclusive workplace committed to diversity, equity and inclusion.

Apply Now

Applications will be reviewed as they are received and may close earlier if a suitable candidate is identified.

To apply, please submit your resume along with a brief cover letter outlining your interest in the role and what attracts you to Lives Lived Well.

At Lives Lived Well, we're looking for people who share our values, are passionate about supporting others and want to make a positive difference in the communities we serve.

Lives Lived Well is an equal employment opportunity employer. We encourage applications from a diverse range of social, cultural and gender backgrounds that reflect our community, including First Nations Peoples.

Lives Lived Well is an equal opportunity employer. We encourage applications from a diverse range of social, cultural and gender backgrounds that reflect out community including First Nations Peoples.