Admin Support, CRM Management, Video Editing & WordPress Content Upload

Client Overview

The client is a UK-based Business Coach who runs live events, coaching calls, Facebook ad campaigns, and educational content to generate leads and nurture clients. He is looking for a reliable and proactive Virtual Assistant who can support him with administrative tasks, CRM management, event setup, video editing/repurposing, and website content uploading.

This role is ideal for a highly organized VA with excellent written English, attention to detail, creative/video editing skills, and basic WordPress content management experience.

Core Responsibilities

1. Email & Administrative Support
   

• Monitor and manage client email communications
  
• Respond to general client inquiries on behalf of the client
  
• Handle appointment rescheduling requests
  
• Follow up with no-show clients regarding rebooking
  
• Identify and flag emails requiring the client’s direct attention
  
• Maintain organized communication and inbox management
  

1. CRM & Event Funnel Management (GoHighLevel / Genie AI)
   

The client runs recurring live events/webinars and requires assistance updating and managing event workflows.

Responsibilities include:

• Update automation workflows for upcoming events
  
• Modify event dates, calendar links, and booking systems
  
• Update landing pages and automation sequences
  
• Create/update calendar booking links
  
• Assist with funnel setup and backend admin tasks
  
• Follow existing SOPs/processes provided by the client
  

Platforms/Tools:

• GoHighLevel (Genie AI platform)
  
• Canva
  
• Vimeo
  

1. Video Editing & Content Repurposing
   

The client creates educational and promotional videos regularly and needs support with editing and repurposing content.

Types of Videos:

A. Meta/Facebook Ad Videos

• Short-form promotional videos
  
• Clean up raw recordings
  
• Remove filler words (“um,” “ah,” pauses)
  
• Add captions/subtitles
  
• Export platform-ready versions
  

B. Authority/Educational Content

• Edit long-form educational videos (approx. 10 minutes)
  
• Create short-form clips/reels from long-form content
  
• Repurpose content for Instagram Reels, LinkedIn, YouTube Shorts, and other social platforms
  

Tools:

• Riverside
  
• Canva
  
• Basic social media formatting knowledge preferred
  

1. WhatsApp Group Engagement Support
   

• Post scheduled messages inside WhatsApp groups
  
• Follow message templates/scripts provided by the client
  
• Send engagement reminders leading up to live events
  
• Assist during live events by posting prepared messages
  

1. Live Event Support
   

• Attend monthly live online events/webinars
  
• Assist with chat engagement during live sessions
  
• Post pre-written responses/messages during events
  
• Maintain smooth audience interaction during sessions
  

Schedule:

• Approximately once per month
  
• UK afternoon hours (around 3 PM–5 PM UK time)
  

1. WordPress Blog Upload & Formatting (NEW REQUIREMENT)
   

Further to the discussion, the VA will also be responsible for uploading and formatting blog articles on the client’s WordPress website using Elementor.

Responsibilities include:

• Upload 1 article per week to WordPress
  
• Input fully written content provided by the client
  
• Apply formatting instructions accurately using Elementor
  
• Insert internal and external links as instructed
  
• Upload and position images correctly within the blog
  
• Add SEO tags, titles, and metadata as provided
  
• Ensure formatting is clean, structured, and publication-ready
  
• Submit final draft to the client for approval (client will publish)
  

Required Skills & Qualifications

Essential Skills

• Excellent written English communication
  
• Strong attention to detail
  
• Strong organizational and administrative skills
  
• Ability to follow SOPs and instructions accurately
  
• Ability to work independently with minimal supervision
  
• Good communication and responsiveness
  

Preferred Experience

• Experience using GoHighLevel CRM
  
• Experience with video editing and content repurposing
  
• Familiarity with Riverside
  
• Familiarity with Canva
  
• Experience with WordPress and Elementor (blog upload required)
  
• Experience supporting coaches, consultants, or online businesses is a plus
  

Preferred Personality & Work Style

The client is looking for someone who is:

• Detail-oriented
  
• Reliable and proactive
  
• Organized and efficient
  
• Comfortable working independently
  
• Strong in written communication
  
• Adaptable and tech-savvy
  

Communication Preferences

• Primary communication via WhatsApp
  
• Client prefers voice notes for instructions and updates
  

Working Hours & Schedule

• Starting at approximately 10 hours per week
  
• Flexible schedule
  
• Potential for long-term ongoing support
  
• Some overlap required during monthly live events (UK timezone)
  

Important Client Notes & Preferences

Key Priorities

• Reduce time spent on repetitive admin tasks
  
• Delegate CRM/event setup processes
  
• Speed up video editing workflow
  
• Support content distribution and engagement
  

Important Notes

• Client already has a social media company handling posting/distribution
  
• VA role is focused on backend operations, CRM, editing, and engagement
  
• Existing SOPs and workflows are already in place
  
• Long-term support preferred if successful