Accounts Receivable Senior Associate
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AI Summary
About Us
At Alteva RCM, we're dedicated to helping healthcare providers thrive through expert revenue cycle management, strategic insight, and innovative solutions. We're always looking for passionate, driven professionals who want to make a meaningful impact, grow their careers, and be part of a collaborative team committed to excellence.
Position Summary
The AR Senior Associate – Enterprise Accounts is responsible for accounts receivable activities for high-volume, complex enterprise clients. This role requires working across multiple client and internal systems while coordinating closely with Account Management, Billing, and other teams to ensure timely follow-up, accurate resolution of outstanding accounts, and overall AR performance. The Senior Associate plays a key role in handling escalations, identifying trends, and maintaining operational efficiency across accounts.
Key Responsibilities
- Manage follow-up and resolution of outstanding accounts for enterprise-level clients
- Perform AR activities across multiple client and internal systems, ensuring accuracy and consistency
- Investigate and resolve complex denials, underpayments, and account discrepancies
- Coordinate with Billing, Account Management, and other teams to address issues impacting reimbursement
- Monitor and manage workqueues to ensure timely and accurate account follow-up
- Identify trends in denials, payer behavior, and workflow inefficiencies
- Support reconciliation efforts across systems, including payments and account balances
- Assist with client-related requests and provide updates on account status as needed
- Ensure adherence to SLAs, client requirements, and internal performance standards
- Provide guidance and support to AR Associates working on enterprise accounts
Qualifications
- 3+ years of accounts receivable or revenue cycle experience required
- Strong understanding of AR workflows, denial management, and payer follow-up
- Experience working with complex or high-volume accounts
- Ability to navigate multiple systems and reconcile data across platforms
- Strong analytical, problem-solving, and organizational skills
- Effective communication and collaboration skills
Preferred Experience
- Experience supporting enterprise or multi-location healthcare clients
- Familiarity with multiple billing systems and/or EHR platforms (e.g., Epic)
- Experience working in cross-functional, highly coordinated environments
- Prior mentoring or training experience
Benefits
Alteva RCM offers our employees a comprehensive benefits package, including health, dental, vision, employee assistance plan, paid family leave, short-term disability and life insurance. We also provide a 401(k) plan with employer match, flexible spending accounts, employee discount program and an employee referral program.
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