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Accounts and Service Coordinator for a Facilities Management in Australia (Home Based Part Time)

Posted 25 days ago

Australia

2-5 years experience

customer-service

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AI Summary

The role involves managing accounts receivable and payable, performing bank reconciliations, and maintaining accurate financial records. Additionally, the coordinator will manage service work orders and provide professional customer service via phone and email.

• Manage Accounts Receivable, including invoicing and payment follow-ups.

• Process Accounts Payable, including reviewing and verifying vendor bills.

• Perform regular bank reconciliations and maintain accurate financial records.

• Monitor and manage the accounts inbox, ensuring timely responses and follow-up.

• Create, edit, assign, and monitor service work orders.

• Manage daily active work orders, including open order triage, updates, and sales forecasting.

• Respond promptly to customer enquiries through the service inbox and phone.

• Maintain exceptional customer service through professional communication.

• Utilize Google Workspace (Gmail, Sheets, Docs, Calendar) for reporting, documentation, and workflow management.

• Collaborate with internal teams to improve financial and service processes.

• Maintain high levels of accuracy, organization, and attention to detail in all tasks.