Account Specialist

By joining Sedgwick, you'll be part of something truly meaningful. It’s what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there’s no limit to what you can achieve.

PRIMARY PURPOSE: To support the Client Services discipline within the assigned office or region.

ESSENTIAL FUNCTIONS and RESPONSIBILITIES

• Runs claims management system/data warehouse queries, reports, and documents.
• Assists with the assembly of contracts, renewal documents, and Client Service Instructions.
• Completes corporate structure modifications.
• Assists with the development of Stewardship reports.
• Provides ancillary support based on client or departmental needs.
• Participates in client meetings.

ADDITIONAL FUNCTIONS and RESPONSIBILITIES

• Performs other duties as assigned.
• Supports the organization's quality program(s).

QUALIFICATIONS

Education & Licensing

Bachelor's degree from an accredited college or university with major in Risk Management, Business Administration or Finance preferred.

Experience

Four (4) years of related experience or equivalent combination of education and experience required to include one (1) year of adjuster experience.

Skills & Knowledge

• Basic knowledge of insurance, claims or business management
• Excellent oral and written communication, including presentation skills
• PC literate, including Microsoft Office products
• Analytical and interpretive skills
• Strong organizational skills
• Excellent interpersonal skills
• Excellent negotiation skills
• Ability to work in a team environment
• Ability to meet or exceed Performance Competencies

WORK ENVIRONMENT

When applicable and appropriate, consideration will be given to reasonable accommodations.

Mental: Clear and conceptual thinking ability; excellent judgment, troubleshooting, problem solving, analysis, and discretion; ability to handle work-related stress; ability to handle multiple priorities simultaneously; and ability to meet deadlines

Physical: Computer keyboarding, travel as required

Auditory/Visual: Hearing, vision and talking

Job type:

We are currently hiring for this position

Compensation Information:

Salary Range: $56,539.00 - 73,501.00 - $90,462.00 CAD Annual

Commission-Based: [Brief description of commission structure]

This position is [full-time/part-time/contract] and compensation is [hourly/salaried/commission-based].

Compensation is determined based on experience, qualifications, and internal equity. Sedgwick is committed to transparent and equitable pay practices.

The statements contained in this document are intended to describe the general nature and level of work being performed by a colleague assigned to this description. They are not intended to constitute a comprehensive list of functions, duties, or local variances. Management retains the discretion to add or to change the duties of the position at any time.

Where applicable, Sedgwick uses artificial intelligence tools to assist in the screening, assessment, or selection of candidates. These tools are subject to periodic review.

We are committed to inclusive, barrier-free recruitment and selection processes. If contacted for an employment opportunity, please advise Colleague Resources if you require accommodation.