Account Ops Coordinator

Company Description

When you join CBRE, you become part of a global leader in commercial real estate and investment services that help businesses and people thrive. We are dynamic problem solvers and forward-thinking professionals who create significant impact! Our collaborative environment is built on our shared values — respect, integrity, service, and excellence — and we value the varied perspectives, backgrounds, and skills of our people. At CBRE, you have the opportunity to chart your own course and realize your full potential!

Job Description

As a CBRE Account Operations Coordinator, you will execute basic operational processes for work order management and service partner follow-up.

This job is part of the Contract Quality Management job function. They are responsible for managing the delivery of contractual services to ensure requirements are fulfilled.

What You’ll Do:

• Work with customers, service providers, and employees performing routine and non-routine activities.
• Assist small to medium clients to achieve objectives. This includes coordinating processes, controls, cost, information, communications, and quality.
• Resolve maintenance repair work orders in a timely manner. Assist with dispatching, scheduling, and post-service activities.
• Attend periodic weekly calls with clients to review the status of projects and work orders.
• Work with internal groups to communicate customer requirements and resolve any challenges, issues, or new opportunities.
• Use existing procedures to solve straightforward problems while having a limited opportunity to exercise discretion.
• Impact through clearly defined duties, methods, and tasks are described in detail.
• Deliver own output by following defined procedures and processes under close supervision and guidance.
   

Qualifications

• This is a Remote Position schedule Friday to Tuesday, 4:00 PM-12:30 AM ET; Wednesday-Thursday off.
• High School Diploma or GED with up to 2 years of job-related experience.
• Ability to follow basic work routines and standards in the application of work.
• Communication skills to exchange straightforward information.
• Working knowledge of Microsoft Office products. Examples include Word, Excel, Outlook, etc.
• Strong organizational skills with an inquisitive mindset.
• Ability to calculate simple figures such as percentages, discounts, and markups.

Applicant AI Use Disclosure:

We value human interaction to understand each candidate's unique experience, skills and aspirations. We do not use artificial intelligence (AI) tools to make hiring decisions, and we ask that candidates disclose any use of AI in the application and interview process.

These updates reflect our commitment to clarity, inclusivity, and a consistent candidate experience across all postings. 

Disclaimers 

Applicants must be currently authorized to work in the United States without the need for visa sponsorship now or in the future.

CBRE carefully considers multiple factors to determine compensation, including a candidate’s education, training, and experience. The minimum salary for the Account Operations Coordinator position is $29.000 annually or $13.94 per hour and the maximum salary for the Account Operations Coordinator position is $41.600 annually or $20 per hour. The compensation that is offered to a successful candidate will depend on the candidate’s skills, qualifications, and experience.

Our Values in Hiring

At CBRE, we are committed to fostering a culture where everyone feels they belong. We value diverse perspectives and experiences, and we welcome all applications.  

Additional Information

If you require any adjustments or support in connection with your application or the recruitment process, please contact [email protected]. We are committed to ensuring that all candidates can participate fully in the process.