Account Manager Househelp
Posted 2 hours ago
Worldwide
⭐
2-5 years experience
Please mention DailyRemote when applying
AI Summary
The role involves coordinating household care services and acting as the primary contact for clients, care workers, and municipalities. Responsibilities include managing service adjustments, handling urgent requests, and ensuring compliance with care regulations.
For one of our clients we're looking for an Account Manager Househelp (Care Coordinator Househelp). The Account Manager Househelp is responsible for coordinating household care services within an assigned region. You act as the main point of contact for clients, care workers, municipalities, and internal teams, ensuring continuity, quality, and compliance of care services.
Requirements
- MBO level 3 or higher, preferably in care or administration
- Experience in household care or care coordination is a plus
- Strong organizational and communication skills
- Stress-resistant, solution-oriented, and client-focused
- Able to work independently in a remote environment
What will you be doing
The role involves coordinating household care services for clients within the assigned region while acting as the main point of contact for clients, care workers, and external stakeholders. Responsibilities include managing the start, adjustment, and discontinuation of care services, handling urgent care requests, aligning staffing availability, and resolving day-to-day operational issues. In addition, the position requires maintaining accurate client records and care registrations, ensuring compliance with procedures and care regulations, and monitoring care quality while identifying opportunities for improvement.
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