Account Management

 Posted a day ago
  
 Worldwide
  
2-5 years experience
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AI Summary

Manage and drive technical programs from initiation to delivery while collaborating with cross-functional teams to define requirements and timelines. Build and maintain trust with clients by identifying opportunities and clearly articulating business value.

This is a remote position.

Experience Level

This role is ideal for professionals with a technical/engineering background who have transitioned into program management, client-facing, or pre-sales roles. We're looking for someone who can operate with minimal oversight, thrives in ownership-driven environments, and is equally comfortable in a room with engineers as in a room with clients evaluating a partnership.

 

What You'll Do as Account Manager

  • Manage and drive technical programs from initiation to delivery, ensuring projects are completed on time, within scope, and to a high standard of quality
  • Collaborate effectively with engineering, product, and other cross-functional teams to define project requirements, scope, and timelines
  • Proactively identify and mitigate risks and dependencies, escalating issues as needed
  • Track and communicate project status, progress, and key milestones to stakeholders
  • Facilitate clear communication and alignment across teams
  • Identify opportunities within existing and prospective client engagements, and pitch Incubyte's value add clearly — going beyond jargon to articulate real business impact
  • Build and maintain trust with clients through consistent, high-quality communication and delivery
  • Contribute to the continuous improvement of our program management processes


Requirements

What You'll Bring

  • A dev background — enough technical depth to understand engineering trade-offs, speak credibly with engineers, and translate technical work into business value
  • A strong desire to learn, take ownership, and collaborate effectively
  • Excellent communication and interpersonal skills — not just fluency in language, but the ability to communicate at the right level of abstraction and add real value in every conversation
  • Prior experience in sales or a client-facing capacity, with a demonstrated ability to identify opportunities and sell — pitching value, not just capability
  • Proven ability to manage projects and deliver results
  • Strong problem-solving skills and the ability to independently define and execute tasks
  • Technical/Engineering background or MBA preferred
  • Understanding of Agile methodologies, Scrum, and Sprints is a plus
  • Familiarity with tools like Jira and Confluence is a plus
  • Comfort working in a high-ownership.

What We Value

  • Extreme ownership – you take responsibility for outcomes and drive work end-to-end
  • Ability to execute independently and define problems, not just solve assigned tasks
  • A strong product mindset – willingness to talk to customers, understand problems deeply, and define direction when needed
  • The ability to build trust and sell value, not just deliver output
  • High standards, autonomy, and a bias toward action.

Benefits

Life at Incubyte 

We are a remote-first company with structured flexibility. Teams commit to shared rhythms during core hours, ensuring smooth collaboration while maintaining autonomy. Twice a year, we come together in person for a co-working sprint and once a year for a retreat - with all travel expenses covered. 
Our environment is built for crafters: pairing, refactoring, experimenting with AI, and pushing the boundaries of software excellence. We are all lifelong learners, and our work is our passion.
 

Perks

  • Dedicated learning & development budget. 
  • Sponsorship for conference talks. 
  • Comprehensive medical & term insurance. 
  • Employee-friendly leave policies. 
  • Home Office fund 
  • Medical Insurance 


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