Account Executive (SMB)
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AI Summary
The Account Executive is responsible for prospecting, qualifying, and closing deals with hospitality businesses through inside sales techniques. They will manage the full sales cycle and focus on maximizing client retention to minimize churn.
About the Role
Franki’s Sales team is seeking an Account Executive (SMB). This person will be responsible for commercializing hospitality businesses on Franki's platform. The right person for this role will be prospecting, qualifying leads, and closing deals primarily through inside sales. If you are someone who focuses on maximizing client retention, then this is a great role for you.
Note: Candidates residing in our preferred locations will be given first consideration; Texas or California.
What you’ll do:
- Prospect for new clients within the local independent business sector, with a specific focus on hospitality, to expand Franki's customer base.
- Qualify potential clients by assessing their needs and the fit with Franki's suite of products, ensuring efficient allocation of sales efforts.
- Maximize the retention of customers to minimize churn, and you maximize revenue per customer.
- Manage and nurture a book of business with disciplined pipeline management, keeping track of all customer interactions, deal stages, and potential revenue.
- Drive the full sales cycle from initial contact to closing deals, primarily through inside sales techniques such as cold calling, email campaigns, and virtual meetings.
- Become an expert in Franki's suite of products and services, understanding in detail their value proposition for the hospitality sector.
- Gather and provide feedback to the leadership and product development teams on market trends, customer needs, and product performance.
- Collaborate closely with the Head of Sales and other team members to align on sales strategies, share best practices, and ensure a cohesive approach to meeting sales targets.
You’re a good fit if you have...
- Bachelor’s degree or 3+ years of outbound sales experience
- 1+ year of outbound sales experience, ideally in the hospitality sector.
- Proficiency in G-suite products and email communication.
- Experience with Salesforce, HubSpot, or similar sales CRM systems.
Bonus points if you have...
- Have a proven track record of exceeding quota.
- Work at a food-focused consumer technology company.
Perks & Benefits
- Remote work: Our team works remotely across the US but primarily PST time zone; we travel together several times a year for company kick-offs and mid-year meetings.
- PTO: 15 days per year, plus additional PTO between Christmas and the end of the year (25th Dec - 31st Dec). Additionally, we recognize 11 public holidays per year.
- Medical, dental & vision: We cover 100% of Medical, Vision, and Dental insurance costs for employees.
- 401(k)
- Equipment: Computer & technology equipment applicable to your role.
- Monthly Stipend: $40 (Tax-free) to cover home office expenses
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