Account Coordinator

About the role

The Account Coordinator will support the day-to-day execution and operations of the growing Digital business. This entry-level role will focus on campaign setup, inventory requests and strategy support, documentation, and ongoing campaign management.

The ideal candidate is highly organized, detail-oriented, comfortable working across multiple campaigns and priorities, and interested in building experience in digital media and campaign operations.

Key Responsibilities

Campaign Setup & Data Entry

• Manage order entry and campaign setup for new campaigns launching each week
• Ensure campaign details, budgets, flight dates, targeting, and other required information are entered accurately and on time
• Support quality assurance and troubleshoot missing or incomplete campaign information

Avails & Campaign Strategy

• Pull and organize audience inventory
• Support lower-spend campaigns that do not require involvement from the dedicated Strategy team
• Help streamline the order entry process and reduce operational workload across the broader team

Campaign Operations

• Partner with the Activation team to support day-to-day campaign execution
• Provide pacing and performance reports to the Sr. Account Manager, identifying campaigns requiring attention
• Coordinate and track optimizations to ensure campaigns remain on pace and aligned with client KPIs
• Maintain visibility into campaign status, upcoming launches, and outstanding action items

Process & Documentation

• Partner with Sr. Account Manager to document processes, workflows, and best practices
• Maintain clear and up-to-date SOPs as processes evolve
• Identify opportunities to improve efficiency, reduce manual work, and create more consistent workflows

Qualifications

• 0–2 years of professional experience; digital media, advertising, account management, or campaign operations experience is a plus
• Strong attention to detail and accuracy, particularly when working with data
• Highly organized with the ability to manage multiple deadlines and priorities
• Comfortable learning new platforms and processes quickly
• Strong written and verbal communication skills
• Analytical mindset with an interest in campaign performance and optimization
• Proactive problem solver who is comfortable working in a fast-paced, growing business

Job Title: Account Coordinator

Reports To: Associate Director, Customer Success

FLSA Status: Salary Non-Exempt

The above statements are intended to describe the general nature and level of work being performed by the people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of the job. Note Viamedia.ai may change the requirements of this position at any time at their discretion. Viamedia.ai is an equal opportunity employer.